Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
18 de fevereiro de 2015

Excellent. This app is great for selling software and offer services.

MuchMoreSustainable
Reino Unido
12 dias usando o app
19 de julho de 2018

Great app - need a few changes !!
* Need to add a Clear or Delete option to the Download Dashboard !!
* Payments need to be verified BEFORE sending the download link !!

Machine Embroidery Sae
África do Sul
3 meses usando o app
11 de outubro de 2023

The app never worked from day 1. This is very problematic for a new store like mine. Just don't offer this if you can't develop a working app. Support instructed me to uninstall and reinstall. Waste of time.

Urban Nutrition Labs
Estados Unidos
15 dias usando o app
Shopify deixou uma resposta 13 de outubro de 2023

Hi, there! Thanks for your review and I'm sorry to hear you're having trouble with our app. Uninstalling and reinstalling is a common troubleshooting step that we recommend ...

11 de março de 2021

I have started using the app and the digital file that will be downloaded after purchase keeps getting deleted. It seems like it is doing this randomly. I finally had to take the products off line because I had customers telling me they didn't get their download and when I check the file is gone again.

Bubbakins Blanks
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 21 de março de 2021

Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. We'd be happy to take a closer look at this for you to see if we can ...

9 de setembro de 2015

This app has two major drawbacks:

1. You cannot set download links to expire after a set amount of time. This is bad.

2. Customers cannot access download links from their account page.

Both of these issues seem like obvious features, and I can't understand why they aren't included.

Nuzzard
Estados Unidos
Aproximadamente 2 meses usando o app
24 de janeiro de 2018

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
Estados Unidos
Aproximadamente 2 meses usando o app
3 de março de 2024

I need help understanding the problem with getting such a review rate. I'm delighted with this plugin; it's working perfectly and doing my desired job. I highly recommend it. I hope to get it supported and updated in the long term.
Best!

BeinCart
Estados Unidos
10 dias usando o app
2 de abril de 2021

It is not bad, but when using this application, my product is processed immediately, which is not good because the customer will receive a processing message. I would like to ask for help to solve this

DuarteBFitnessCo
Portugal
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 13 de abril de 2021

Thank you for writing your review and for outlining your issue with the Digital Downloads app here. You are able to choose between automatic and manual fulfilment within the ...

21 de janeiro de 2019

Terrible my customers keeps complaining that the app won't work! I think its a glitch with the app.

Long Locks Virgin Hair
Estados Unidos
13 dias usando o app
5 de maio de 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Mastering The Mix
Reino Unido
2 meses usando o app