Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
25 de novembro de 2023

The app did not work at all! After 20 hours of waiting the delivery of my test order and numerous attempts to restart the download, I am convinced that trash is the only right place for this app...

Bymotorman
Finlândia
1 dia usando o app
Shopify deixou uma resposta 27 de novembro de 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

25 de julho de 2019

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

BigasPh
Austrália
1 dia usando o app
10 de maio de 2023

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
Austrália
1 dia usando o app
Shopify deixou uma resposta 12 de maio de 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the error: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Data de edição: 13 de outubro de 2020

Works okay I guess, but why does it take so long to 'prepare' the digital download when the users hit the checkout? This is a bit of a buzzkill when users have just purchased a product and they have to wait half a minute for a download to be 'prepared'. What needs to be prepared? It's just the same PDF file on a server isn't it? I don't get it. UPDATE: I emailed back and forth with the support team about this and it seems they aren't really interested in creating a better user experience. I've deleted this app now and upgraded to the free version of 'Easy Digital Products'. EDP is waaaaay better, cleaner and more reliable. I highly recommend skipping Shopify's app for digital downloads and instead using Easy Digital Products, it's a far nicer experience.

The Life Planner
Austrália
3 dias usando o app
Shopify deixou uma resposta 5 de outubro de 2020

Thank you for leaving this review and sharing your feedback. I'd like to discuss your experience further, and learn more about what happens when the file shows that it's preparing. With this in mind, I'm going to reach out to you via email shortly so we can talk about this in more detail. Thanks! - Rae, Shopify Support

28 de maio de 2023

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
Nova Zelândia
Aproximadamente 19 horas usando o app
Shopify deixou uma resposta 30 de maio de 2023

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can investigate this issue further. - Greta, Shopify Support

3 de setembro de 2020

it looks like you can only attach one file per link which is kind of odd. Many business ive purchased digital downloads from send more than one file, so im not sure how that works with this app

Olive and Fig Designs
Estados Unidos
2 dias usando o app
Shopify deixou uma resposta 9 de setembro de 2020

Thank you for sharing your feedback. The best workaround for this would be to put the files in a zip archive which will condense them into one single file to attach to your product using the Digital Downloads app. All the best! - Oliver, Shopify Support

1 de agosto de 2014

App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.

Sweetpea Cards
Estados Unidos
Aproximadamente 11 horas usando o app
Data de edição: 23 de março de 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
Finlândia
1 dia usando o app
13 de março de 2019

This is great! Works a treat!
The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified.
Other than that - this is AWESOME!!!!!

Kylie's Store
Austrália
2 dias usando o app
11 de abril de 2023

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
Brasil
1 dia usando o app
Shopify deixou uma resposta 15 de abril de 2023

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support team for help. You can use this link (https://bit.ly/2AWw5VA) to get in touch with them. Thanks again for your review! -Imogen, Shopify Support