Digital Downloads

Great App. Cant recommend enough.

sssAHackRhaovide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.ovide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.vv

PROs:
1) It's free.
2) Ummm...

CONs:
1) You can't mistake when setting things up because you can't delete a listing.
2) That means you can have duplicate products listed in the plugin's dashboard.
3) When from your list of apps, if you click "Contact App Developer", it does nothing.
4) I've attempted to find a support section to deal with this app but it doesn't exist.
5) Free is too darn expensive. Go with an app that actually works and offers support.

It needs to support external link for a bigger download or a secure download on another website. And the 5GB limit is... limiting.

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it.

That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/

Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Thanks for making this app. I want to state like many others:
- the other solutions are way too over priced to sell many small files
- the email with the download link can sometime take ages to come
- therefore making the need for a direct download link on the payment confirmation pages even more important!
- lastly, the download button caption need to be translatable!

But thanks, other than that it works nicely!

There's a few obvious bugs, but it works well enough in the majority of cases. I've encountered a bug where if the entire order isn't fulfilled and is marked as partial (digital line item(s) mixed with physical items that need to be shipped) the download link won't get sent until those physical items have shipped and I've been having to send out links manually.

Also, when an item is deleted from the store, it doesn't get deleted properly from Delivery, and gives a 500 error when you click on it in Delivery's backend.

Not sure if there's a better place to report further bugs for this app.

agree. email takes ages to arrive. immediate download link please

It works well, but it would be great if the text was customizable to other languages.