Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
2 de agosto de 2023

The app installs, and with some jerry-rigging, I was able to get it to function. I never got the digital options on the product creation pages like the help pages and tech support used to try to guide me through. My store is still convinced that the single product is both a physical and a digital product, and provides double download links for each digital product. The app is functional, but it ...

ElizabethBurr.com
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 8 de agosto de 2023

Thank you for writing your review and I am sorry to hear that you did not have a positive experience using the Digital Downloads app. I hope that you have been able to get ...

4 de julho de 2024

There is a minor problem with the application.

When the purchase process is completed, the file download feature does not appear on the purchase completion page.

The file is only sent by email

* The application does not appear when the Checkout page is modified

HBA Sheets
Israel
18 dias usando o app
Shopify deixou uma resposta 9 de julho de 2024

Hi there, thank you for your review. I'd recommend contacting our support team about this so that we can authenticate you on your store and take a look at this issue for you. ...

11 de junho de 2018

Please update the download page to be responsive..

Miekoio
Albânia
Aproximadamente 1 mês usando o app
17 de abril de 2018

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through ...

Flying Fitness
Estados Unidos
Aproximadamente 1 mês usando o app
5 de abril de 2022

Am Anfang hat die App noch funktioniert. Jetzt kann ich nichts mehr uploaden und aus der Link Ansicht der PDF's komm ich auch nicht mehr raus. Schade, aber die APP fliegt raus.

DaniChou-Store
Alemanha
25 dias usando o app
12 de abril de 2021

The downloads are taking really long to process for customers. Digital downloads are not made immediately available for customers. Customers want their downloads immediately, and this makes it hard for them to want to purchase items from the site.

KVtheWriter Shop
Estados Unidos
11 dias usando o app
Shopify deixou uma resposta 21 de abril de 2021

Thank you for getting in touch and for sharing your feedback with us here. There is an option within the app's settings to allow for immediate download of the digital product ...

28 de fevereiro de 2023

It would be really nice if Shopify had integrated digital downloads in their system because I feel like every app they design just falls to the wayside. I couldn't even get an MP3 file to download properly. Just took me to a new page where you had to Right Click, Save As but I couldn't even save the file correctly. It just wanted to save the audio file as a Browser html file. That was on a ...

Fatty Pancake
Estados Unidos
6 dias usando o app
Shopify deixou uma resposta 8 de março de 2023

Hey, there. Thank you for leaving us a review for Digital Downloads, and providing us your feedback on how we handle our apps. Our Developers are passionate about the quality ...

Data de edição: 13 de outubro de 2020

Works okay I guess, but why does it take so long to 'prepare' the digital download when the users hit the checkout? This is a bit of a buzzkill when users have just purchased a product and they have to wait half a minute for a download to be 'prepared'. What needs to be prepared? It's just the same PDF file on a server isn't it? I don't get it. UPDATE: I emailed back and forth with the support ...

The Life Planner
Austrália
3 dias usando o app
Shopify deixou uma resposta 5 de outubro de 2020

Thank you for leaving this review and sharing your feedback. I'd like to discuss your experience further, and learn more about what happens when the file shows that it's ...

3 de setembro de 2020

it looks like you can only attach one file per link which is kind of odd. Many business ive purchased digital downloads from send more than one file, so im not sure how that works with this app

Olive and Fig Designs
Estados Unidos
2 dias usando o app
Shopify deixou uma resposta 9 de setembro de 2020

Thank you for sharing your feedback. The best workaround for this would be to put the files in a zip archive which will condense them into one single file to attach to your ...

26 de outubro de 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Suíça
Aproximadamente 5 horas usando o app