Recensioner (485)

Helhetsomdöme
2,7
Antal per omdömesnivå
  • 31 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 15 % av omdömena har 3 stjärnor
  • 15 % av omdömena har 2 stjärnor
  • 26 % av omdömena har 1 stjärnor
15 november 2019

Très bonne application, claire, simple, pratique. J'apprécie également beaucoup la gratuité. Je ne comprends pas les mauvaises notes.

Statuette occulte
Frankrike
2 månader användning av appen
26 december 2019

This app does not work when I download it. Says "Server Error". Any guesses why it's not working? Can anyone recommend me another free app where I can sell digital products, thanks.

The Relaxed Company
USA
2 månader användning av appen
26 juli 2023

Perfekt app, som bare virker. Utrolig nem at benytte og er som man forventer. Den er helt GRATIS! Den får 5 stjerner herfra.

Lise Eggert Living
Danmark
2 månader användning av appen
28 mars 2019

App doesn't load, constantly telling me its my browser after clearing cookies, history and updating everything it still doesn't work.

Chloe_S_Studio
Storbritannien
2 månader användning av appen
1 augusti 2014

I have been testing this for several days now and I have not experienced any problems. The download emails have never taken more than a minute to show up.

I was wondering if anyone has been able to get access to the attachment URL as specified in the email template ({{ attachment.shop_url }}) but on the customer orders page?

A great feature to add would be to produce unique keys with the download from a list. This seems like a standard feature on other paid apps but could work so much better if it was integrated with Digital Downloads.

IO Industries Inc.
Kanada
2 månader användning av appen
4 mars 2018

Great app! Easy to install and set up! Highly recommend!

Retail Discount
Australien
2 månader användning av appen
3 januari 2023

Unfortunately this app doesn't work for us as we have 15 variants per product and need to send the same digital download to anyone purchasing a specific product regardless of the variant they've purchased.

This means we have to tediously add the same download file to each of the 15 variants, for over 80 products! And potentially more as our site grows.

Ideally, we should be able to upload a digital file and have the choice whether it should apply to all the variants of that product, or certain variants.

A simple checkbox mechanism could achieve this with the question: should this digital download apply to all {x} variants? If checked then we upload our file. If unchecked then we add our files to the respective variants, or different download files to specific variants as is the case with the app currently.

YGGYOLD
Storbritannien
2 månader användning av appen
Shopify svarade 23 januari 2023

Hey, there. Thanks so much for taking the time and sharing this feedback. We can see how being able to apply a single file when working with many variants can improve the workflow in your use-case, and we'd be happy to share your feedback as a feature request with our development team. Cheers. -Elias, Shopify Support

6 februari 2018

Great app! Easy to use to control digital downloads!

Direct Sales Reps Events
USA
2 månader användning av appen
13 juni 2014

TOTAL & UTTER SHIT.

I process between 30 & 40 orders a day for digital downloads and every day I receive complaints from customers that they have not received the download link. I have contacted support several times and they always say that they don't see a reason why the e-mail was not received. When I look in the app I am finding that every 3rd order is going un-downloaded. I'm having to manually go into the app and re-send the download link, which is sucking up an unacceptable amount of my time, in addition to making my business look terrible. Moreover, I can't resend the download e-mail from the Shopify iPhone app, so I have to wait until I'm at my computer and go into the Shopify admin. A ROYAL PAIN IN THE ASS!!!! I shouldn't have to pay for an ungraded app just to ensure that my downloads are actually being received!

This software/service was supposed to make my life easier and streamline my work. Shopify's interface is easier to use and the POS is integrated, but I'm starting to regret not going with 3D-Cart.

Knit-O-Matic
Kanada
2 månader användning av appen
2 augusti 2023

The app installs, and with some jerry-rigging, I was able to get it to function. I never got the digital options on the product creation pages like the help pages and tech support used to try to guide me through. My store is still convinced that the single product is both a physical and a digital product, and provides double download links for each digital product. The app is functional, but it looks unprofessional to the customer. I am switching apps.

ElizabethBurr.com
USA
Ungefär 2 månader användning av appen
Shopify svarade 8 augusti 2023

Thank you for writing your review and I am sorry to hear that you did not have a positive experience using the Digital Downloads app. I hope that you have been able to get things working on your store with a different app or otherwise, but if you're interested in using Digital Downloads again please reach out to our support team for further help and we'd be happy to troubleshoot further: https://bit.ly/2AWw5VA. -Victor, Shopify Support