รีวิว (485)

การให้คะแนนโดยรวม
2.7
จำนวนต่อระดับคะแนน
  • 31% ของการให้คะแนนคือ 5 ดาว
  • 12% ของการให้คะแนนคือ 4 ดาว
  • 15% ของการให้คะแนนคือ 3 ดาว
  • 15% ของการให้คะแนนคือ 2 ดาว
  • 26% ของการให้คะแนนคือ 1 ดาว
26 มกราคม 2022

No true step by step instructions so had to figure it out on my own. But works great for me now that I've figured it out. Unlike other available apps, this one is not created in the app screen. 1. Make product first. 2. While still in make product screen, click on dropdown menu under more actions then click on add digital attachment. 3. upload file Now that I've figured it out I will be using it constantly. Can't beat the price for what you get (currently free/unlimited).

Miriam Handfield Gifts & Art
แคนาดา
8 เดือน ในการใช้แอป
Shopify ตอบแล้ว 7 กุมภาพันธ์ 2022

Thank you so much for sharing your feedback and the steps that you took to get the app working for you. I'm delighted to hear that you've found the Digital Downloads app to be useful and I hope it continues to work well for you as your business grows! We appreciate you taking the time to share your experiences with us here. -Victor, Shopify Support

24 มกราคม 2021

This app keeps giving me a "server error". There is no support and no explanation for why it's down!

Shop Shiba Squad™
แคนาดา
11 เดือน ในการใช้แอป
Shopify ตอบแล้ว 25 มกราคม 2021

Hey, there. Thanks for reaching out about this! We seem to have a few other reviews that mention the same error, and we're in the process of figuring out if this is a localized error or an issue with the app. I'll reach out to you shortly to gather some screenshots or a recording of the issue, which will help us with this investigation; hopefully we can get this resolved as soon as possible. Cheers and speak soon! - Brie, Shopify Support

แก้ไขเมื่อ 15 กันยายน 2015

Thus far I have no issues with this app. I think there could be improvements with expiration of files and this is a longer term issue if a store gets really big. People will pass around the files and then the store's concept will fail.

I hope you add updates to this with all the chatter about this :)

Great product though!

Ecommworld
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
แก้ไขเมื่อ 27 เมษายน 2021

Amazing and easy to use,
just make sure you capture the payment automatically in the Shopify store payment settings, otherwise, this app will not send the digital file automatically and you have to fulfill the order manually.

Sci-fi DESIGN
บาห์เรน
7 เดือน ในการใช้แอป
8 กรกฎาคม 2023

Half the time the app will not open on my store. When it does i get errors trying to upload .pdf files. i get errors "One or more of your files failed to save. Please try saving again"

I have around 100 products with digital downloads. The Issue has got worse the more i add.

I don't know how to contact the developer who is shopify?

Quickcycle
สหราชอาณาจักร
11 เดือน ในการใช้แอป
Shopify ตอบแล้ว 9 สิงหาคม 2023

Thank you for reaching out and expressing your concerns. It's important for us to rule out any local network errors, so I encourage you to try using a different browser and network to see if the issue persists. For further support, you can connect with our Live Team directly and we would be more than glad to walk you through troubleshooting steps here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

7 พฤษภาคม 2017

We've had great interest already in the free downloads we've added to our site.

Earth Fairy
ออสเตรเลีย
7 เดือน ในการใช้แอป
21 มกราคม 2016

As per the previous review, I was using this app for the last 6 months and it was working fine, however it's stopped working now and I'm not sure why. I have tried contacting the developer but no answer yet. I have also tried re-uploading the digital files but that didn't help either.

Artist First
ออสเตรเลีย
11 เดือน ในการใช้แอป
15 พฤศจิกายน 2023

I don't know why this app has such a low review score, because it works perfectly! I have sold over $15,000 of digital products using this app in the last 6 months and have had no problems with it. I would highly recommend it to anyone selling digital products!

The MW Company
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
5 กรกฎาคม 2020

DOES NOT WORK ON MOBILE - have to direct customers to download from a computer constantly. Make this work on mobile and it would be great, make it possible to attach multiple files and it would be fantastic.

Debt Free Charts
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Shopify ตอบแล้ว 1 กันยายน 2020

Thank you for taking the time to leave a review and share your feedback. I think there may be some workarounds we can explore together so I've gone ahead and sent you an email to discuss this further. Hope to continue the conversation on this there! - Oliver, Shopify Support

10 มีนาคม 2022

Really hoping this app will get some more features. The ability to upload multiple files, uploads different files per variant, these are my top 2 most desired features. The app works fine, it's just so limited.

Oxreen
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Shopify ตอบแล้ว 23 มีนาคม 2022

Hey, there! Thanks so much for taking the time to leave your feedback and for providing these valuable suggestions. I can definitely understand how those abilities would be useful, and I'll be sure to pass that feedback on to the app's developers for you. Cheers. - Brie, Shopify Support