รีวิว (440)

การให้คะแนนโดยรวม
2.9
จำนวนต่อระดับคะแนน
  • 33% ของการให้คะแนนคือ 5 ดาว
  • 13% ของการให้คะแนนคือ 4 ดาว
  • 16% ของการให้คะแนนคือ 3 ดาว
  • 15% ของการให้คะแนนคือ 2 ดาว
  • 24% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 18 พฤศจิกายน 2020

It works! However, the product page should have shown function details of what file types are available to upload, as well as link to the documentation here: https://help.shopify.com/en/manual/products/digital-service-product/digital-downloads You need to create the product as a draft, then find the "Digital Download" button under the More actions menu (next to "Preview"). Then you can publish the product after upload.

Cap and Gown Direct
สหรัฐอเมริกา
7 วัน ในการใช้แอป
Shopify ตอบแล้ว 14 พฤศจิกายน 2020

I appreciate you taking the time to share your feedback with us. I totally understand how it would be helpful to have the supported file types listed on the app's "About" page and I'd be happy to pass this feedback along to our developers. That being said, PDFs are most definitely supported, but the file size must be under 5 GB. I want to make sure that you're able to upload your PDFs properly, so I'll be reaching out to you directly via email shortly. Chat soon! - Julie, Shopify Support

6 พฤศจิกายน 2019

I have been trying to add an attachment to the Weekly Achievement Tracker on my website herbeautifulbrand.com and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.

Her Beautiful Brand
สหรัฐอเมริกา
2 วัน ในการใช้แอป
แก้ไขเมื่อ 13 ตุลาคม 2020

Works okay I guess, but why does it take so long to 'prepare' the digital download when the users hit the checkout? This is a bit of a buzzkill when users have just purchased a product and they have to wait half a minute for a download to be 'prepared'. What needs to be prepared? It's just the same PDF file on a server isn't it? I don't get it. UPDATE: I emailed back and forth with the support team about this and it seems they aren't really interested in creating a better user experience. I've deleted this app now and upgraded to the free version of 'Easy Digital Products'. EDP is waaaaay better, cleaner and more reliable. I highly recommend skipping Shopify's app for digital downloads and instead using Easy Digital Products, it's a far nicer experience.

The Life Planner
ออสเตรเลีย
3 วัน ในการใช้แอป
Shopify ตอบแล้ว 5 ตุลาคม 2020

Thank you for leaving this review and sharing your feedback. I'd like to discuss your experience further, and learn more about what happens when the file shows that it's preparing. With this in mind, I'm going to reach out to you via email shortly so we can talk about this in more detail. Thanks! - Rae, Shopify Support

25 กรกฎาคม 2019

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

BigasPh
ออสเตรเลีย
1 วัน ในการใช้แอป
10 พฤษภาคม 2023

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
ออสเตรเลีย
1 วัน ในการใช้แอป
Shopify ตอบแล้ว 12 พฤษภาคม 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the error: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 กันยายน 2020

it looks like you can only attach one file per link which is kind of odd. Many business ive purchased digital downloads from send more than one file, so im not sure how that works with this app

Olive and Fig Designs
สหรัฐอเมริกา
2 วัน ในการใช้แอป
Shopify ตอบแล้ว 9 กันยายน 2020

Thank you for sharing your feedback. The best workaround for this would be to put the files in a zip archive which will condense them into one single file to attach to your product using the Digital Downloads app. All the best! - Oliver, Shopify Support

28 พฤษภาคม 2023

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
นิวซีแลนด์
ประมาณ 19 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 30 พฤษภาคม 2023

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can investigate this issue further. - Greta, Shopify Support

13 มีนาคม 2019

This is great! Works a treat!
The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified.
Other than that - this is AWESOME!!!!!

Kylie's Store
ออสเตรเลีย
2 วัน ในการใช้แอป
15 พฤษภาคม 2021

欲しかったデジタルコンテンツ販売機能が実装できました!
メールの文章も変更できるし、シンプルなところも大満足です。
とにかく無料が嬉しいです!ランニングコストが膨らんでいたのでとても助かりました。総合評価が何故か低いですが、shopify公式アプリとのネット上で情報もあり安心して実装してみましたが、導入して良かったです。
日本語ではなく英語表記なので、使い方がわかりずらいですがネット上に使い方も紹介されていて、簡単に導入できましたのでご参考ください。いいアプリへのお礼を込めてレビューさせて頂きました。

「ひとめ見て ときめくMONO」作家 | JUNOBANE
ญี่ปุ่น
ประมาณ 7 ชั่วโมง ในการใช้แอป
แก้ไขเมื่อ 23 มีนาคม 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
ฟินแลนด์
1 วัน ในการใช้แอป