Digital Downloads , 437 รีวิว
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App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.
Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.
Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Works for us! Thanks, Shopify!
very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.
It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents
Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support
I like the app and works well. Is there any way to translate to Spanish the text that appears in the checkout? "You will also receive an email with download links for your digital purchases"
Thank you for writing your review and for providing us with feedback on your experience using Digital Downloads. I'm glad to hear that you like the app and that it is working well for you as you sell digital products online.
At this time it is not possible to translate the phrasing within the app to languages other than English, although I can of course see why this would be beneficial to your business if you're selling products to customers in Spanish-speaking countries. I will be sure to pass your suggestions onto our development team for them to review.
Thanks again for reaching out and I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support
Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product
Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.
Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.
We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support
I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...
Just doesn't work. No download links are sent with the emails. Rubbish and a total waste of time. That's why it's free in the first place.