評價 (482)

整體評分
2.7
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 16% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2024年10月15日

Works fine for me. After they pay it provides the Download LINK on the thank you page. It is just not sending an email with the download links. So its still functional.

SETHERS® | Premium 3D Printer Model Files
美國
使用應用程式 接近2年
2024年8月28日

I don't know what the Devs did but this app is currently useless. Not only do new customers not get an email or a download link, but OLD customers lost access to their previous download links on their Order Status Page. This app literally does nothing now.

GOAT Tools
美國
使用應用程式 2年多
2024年9月6日

I've used this app for years with no problems. With the last Shopify settings update this app no longer works at all. I also had it installed on some of my client's websites I designed because it never gave me trouble before and it was free. DO NOT DOWNLOAD because Shopify support told me they would not be fixing the app. Now I have to download a new one and reupload over 1,000 digital downloads.

Red Dirt Queen Digital Design
美國
使用應用程式 3年多
2024年9月3日

If you sell digital downloads and think about moving to Shopify for this feature: don't, unless you have done your research. Soon after I switched to Shopify with all my customers, they stopped the support for the digital downloads app. I had many chats with the customer service, with different feedback. Some said I should look around for an additional app, others said, they appreciate the feedback and will forward it to the developer team, yet others again said they won't spend any more time on developing this feature.
This is 2024, guys. You cannot just sit there and see the money rolling in raising your prices and do nothing, when it is literally a digital world now. Very unimpressed with this part of shopify!

Smart D'sign Embroidery
澳洲
使用應用程式 大約1年
編輯時間:2024年9月2日

This app was coded in the middle ages and haven't been updated since! Here are 2 critical issues:

- It is not compatible with the new customer account, there is no way for your client to download the files they purchased from the Order page.

- You cannot HTML markup the email templates for Download Ready and for Updated Product, all you're left with is some crude text that looks like a badly formatted spam email

Digital Downloads app devs, are you still alive?

Design Warlord
摩洛哥
使用應用程式 接近3年
2024年9月6日

Terrible doesn't allow me to upload the files successfully i keep getting message saying try again later.

Shopify community doesn't even bother to help either. I'm paying $20 per month for nothing.

Starwayillustrations
英國
使用應用程式 1年多
2024年8月25日

It's simply an insult to Shopify customers that in 2024 there is no native, properly functioning digital download app. Links do not appear after purchase and there is no link to download again in the client panel.Works great, but we offer free POS PDFs for digital download - not selling digital products, so your milage may vary.

See for yourself. https://paintedheirloom.com/products/fusion-mineral-paint-digital-downloads

Dickz Biuk
義大利
使用應用程式 大約1個月
2024年8月17日

It's simply an insult to Shopify customers that in 2024 there is no native, properly functioning digital download app. Links do not appear after purchase and there is no link to download again in the client panel. looking for another solution.

No Name Studio
波蘭
使用應用程式 8個月
Shopify 已回覆 2024年8月19日

Hey there, thanks for the review. I can certainly see the benefit of Shopify having a native function for digital products without the use of an application. I am going to provide the feedback to our developers as a suggestion. We appreciate you taking the time to bring this to our attention. -Ollie, Shopify Support

2024年10月21日

Was hesitant after reading some of the reviews but after putting through some sales in test mode it has worked for me so far. It didn't provide a download link at Checkout (even though I have that option checked in the settings) but an email came through very quickly with the download link which worked fine.
The other plus point is the file size limit being 5Gb which I doubt I will ever need but it's nice to know i'm not restricted like in some other apps.

Tangerine Sounds
英國
使用應用程式 28天
2024年8月26日

I really wanted to use this app. But I am having to delete it. I'm leaving this review as a warning to others. This app does not have a download link on Thank you page. I contacted support and they said it was a known issue with no date on a fix. They advised me to find another digital downloads app to use. So there you are folks. Best to find another app to use.

MacTakeAwayData Store
英國
使用應用程式 3個月