評價 (485)

整體評分
2.7
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2020年4月9日

This did not work at all. Did not provide the digital download at checkout, nor did it send an email with the link.

Paper Pony Co.
美國
使用應用程式 大約3年
2017年3月22日

Easy to use and setup. This app made it possible for us to do a workaround at a critical time! Very happy to recommend!

Cbca
加拿大
使用應用程式 大約2年
編輯時間:2020年5月30日

unbelievably easy to use and setup! thank you ! high recommendations!
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Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6
T: 604-409-3249
https://canadianbaristainstitute.com/

Canadianbaristaacademy
加拿大
使用應用程式 大約2年
2015年11月25日

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

Technotronic
印度
使用應用程式 大約2年
2022年1月19日

Was working fine but now it's buggy and won't let me add any new digital products. Shame as it worked fine previously

Nabeel Khan Art
澳洲
使用應用程式 接近3年
Shopify 已回覆 2022年1月31日

Hi, there. Thank you for taking the time to leave a review for us. I'm sorry to hear that the application is not behaving as expected, and we appreciate you letting us know about the issue.

You can try using a different web browser to login to your Shopify Admin and access the application. If the application works in the new browser, I recommend clearing the cache and cookies of the previous browser, as this should clear the problem. If the issue persists in the new browser, I recommend uninstalling, and then reinstalling the application.

If you find that the above steps haven't resolved the issue, then please reach out to our Live Support team so you can connect with one of our advisors. They can do some more detailed troubleshooting, and help find a solution. You can use the following link to contact that: https://bit.ly/3c5icUc -Imogen, Shopify Support

2017年2月10日

This the perfect tool to help us. We've made our own music album to go along with our cause and business purpose. Now we can make our music easily accessible to people. Simple to use. clean design. great product

The Zero To Hero Club
加拿大
使用應用程式 接近2年
2021年4月28日

Used to work just fine, but now doesn't work on Safari at all (yes - I have the latest version), nor does it work on Chrome. Can't add attachments at all. And no help from developer.

tribeyarns
英國
使用應用程式 2年多
Shopify 已回覆 2021年5月15日

Hi, there. Thank you for sharing the feedback. Safari and Chrome are two of our supported browsers. However, if the issue is persisting with the updated browsers, then I'd recommend getting in touch with our Support team directly here: https://bit.ly/3cJkx8V. Thanks! -Elias, Shopify Support

2017年1月12日

Great addition for us, allowing us to sell digital books.

Freemancave
荷蘭
使用應用程式 1年多
2022年9月26日

Great Application, I Recommend it ! I have been using for the last 3 years and it does a great job.

Airline Pilot Study Notes
法國
使用應用程式 1年多
Shopify 已回覆 2022年10月10日

I'm delighted to hear that you've been using Digital Downloads for years and that it's been useful to you and your business during that time. Thank you for taking the time to get in touch and I hope the app continues to be useful for many years to come! -Victor, Shopify Support

2023年8月21日

Antes era una buena App, pero desde la actualización de unos meses deja mucho que desear. Funciona muy, pero muy lenta, y muchos días falla y no envía nada.
Por lo que siempre estás en alerta de que la App esté funcionando... nada recomendada!
Si escribes al servicio de atención de Shopify para comentarles que la App no funciona, su única solución es eliminar la App y volver a instalar perdiendo todos los datos de clientes que tengas... ¡Una muy mala solución!
Finalmente, la App suele arreglarse sola sin borrar nada, pero puede transcurrir entre 2 horas o 1 día completo.
Otro aspecto que no es nada bueno, es que aunque actives la opción de que no se prepare el pedido si existe riesgo de fraude alto, la App lo envía igualmente! Por lo que no estás nada protegido en la tienda, ¿consejo? Busca otra App mejor.

HardPeach
西班牙
使用應用程式 2年多