評論 (492)

整體評分
2.6
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 27% 的評分為 1 顆星
2021年6月25日

the app is great despite one issue, when the customer receive the email that contains the download link, it takes him to the download page and there is a "Download Now" button there but it comes with white color so the customers cannot see it and i should send it to them later, and i solved it by changing the background color to gray, but still sometimes the clients cannot see it because the white color is very light to be seen, so can you help me and clarify how to change this color because i tried a lot without any success.

MHMStudios
阿拉伯聯合大公國
使用應用程式 12個月
Shopify 已回覆 2021年7月1日

Thank you for reaching and for writing your review, and I'm glad to hear that you've enjoyed using the app. We appreciate you sharing your feedback with us here.

In terms of the issue you have experienced, it is not possible to edit the download page within the Shopify theme editor and all customization options that exist are the ones shown within the app itself. I can see why being able to change the colours of the text on the download page would be helpful and will be sure to pass on your feedback to our development team for their consideration. -Victor, Shopify Support

2016年8月11日

Love this app for my monthly freebies. Very easy to use.

Studio 110
紐西蘭
使用應用程式 12個月
編輯時間:2023年2月1日

Since last update I cannot access upload from within my product in shopify. "add digital file), error "no such page". But instead have to go the Apps new dashboard, search again for the product and only then can upload. THIS IS A MUCH WORSENED WORKFLOW!!
Will you do something about it?

Christians Sheet Music
德國
使用應用程式 接近4年
Shopify 已回覆 2023年2月28日

Thank you for taking the time to share your review. We would like to help you look into this further. Please contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to supporting you. -Olivia

2021年2月14日

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Blessed Be Boutique
美國
使用應用程式 11個月
2021年3月5日

Only allows you to add one digital product. This app is not for anyone needing to upload several live downloadable products.

Slather Bath + Body Subscription
美國
使用應用程式 大約1年
Shopify 已回覆 2021年3月6日

Hey, there! To clarify, you're welcome to add multiple digital products, however you'll only be able to add one attachment per product. If you need multiple attachments on the same product, you can always use an archive file type that contains multiple files, such as a .zip. Hope that helps! - Brie, Shopify Support

編輯時間:2018年6月21日

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
澳洲
使用應用程式 大約4年
2023年6月6日

I used digital downloads for the first few years my store was open and then switched to an app with more bells and whistles. I have tried out the new version and would like to switch back, but it cannot access orders placed when the app wasn't installed. There is no download link on their order status page and no downloads email. So any customer that needs to access their download again, I will have to send manual links to each product they purchased.

Seems like really terrible UX, especially when I got an email from Shopify telling me to switch back when the new version was released. Seems like you might want to support previous orders and not create a customer service headache.

Social Emotional Workshop
美國
使用應用程式 大約4年
Shopify 已回覆 2023年6月11日

We appreciate your honest feedback regarding our Digital Downloads app and will work towards creating a better experience! We will pass this feedback on to our developers! - Nia, Shopify Support

2022年1月20日

Doesn't work. Tried to use this to upload png files for sale and it just keeps saying add product once i hit add digital file. Set on a loop

StarrInkDesigns
美國
使用應用程式 大約1年
Shopify 已回覆 2022年2月2日

Thank you for writing your review and for letting us know that you're having this issue. I would recommend uninstalling and reinstalling the app to see if that solves the problem, but if not, you can contact our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2023年8月3日

This app is horrible and unreliable. If you considered using this app for your business just read through the reviews.

The Stitchologist
美國
使用應用程式 大約1年
Shopify 已回覆 2023年8月8日

Hi there, thank you for your review. It is regretful to hear that you did not enjoy using the Digital Downloads app but we appreciate you taking the time to share your feedback with us all the same. -Victor, Shopify Support

2023年8月1日

I don't know what happened but all of a sudden everything fails to publish. even a small 10kb photo fails to publish. I have no way to sell products now. Really need this fixed

The Hero's Cape
美國
使用應用程式 大約4年
Shopify 已回覆 2023年8月8日

Hi there, thank you for your review. Please contact our support team about this issue so we can authenticate you on the account and investigate this issue in more detail: https://bit.ly/2AWw5VA. -Victor, Shopify Support