評價 (484)

整體評分
2.7
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2022年6月1日

Shopify missed the boat here. Many digital creators have multiple files per product and you cannot do that with this product.

hitherandyonstudio
美國
使用應用程式 9個月
Shopify 已回覆 2022年6月21日

Thank you for writing your review and for providing us with your feedback and suggestion. I can certainly see why having the option to add multiple files to a single product would be helpful to you when selling digital files, and we appreciate you making your recommendation here. I will submit your comments to our development team for them to consider. -Victor, Shopify Support

編輯時間:2017年3月21日

Basic app, good because free and no limits, but has its internal limit.
Only a few liquid variable can be added to the mail template and that's a huge set back.

Lacavealaine8
法國
使用應用程式 9個月
2014年8月1日

I have been testing this for several days now and I have not experienced any problems. The download emails have never taken more than a minute to show up.

I was wondering if anyone has been able to get access to the attachment URL as specified in the email template ({{ attachment.shop_url }}) but on the customer orders page?

A great feature to add would be to produce unique keys with the download from a list. This seems like a standard feature on other paid apps but could work so much better if it was integrated with Digital Downloads.

IO Industries Inc.
加拿大
使用應用程式 2個月
2013年11月18日

So far this app seems to be working for us. The only issue that we have experienced is not being able to download via an ipad using Chrome.

TAHA Store
美國
使用應用程式 大約1年
2018年3月4日

Great app! Easy to install and set up! Highly recommend!

Retail Discount
澳洲
使用應用程式 2個月
2019年7月18日

It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.

PremiumCV
德國
使用應用程式 9個月
2018年2月6日

Great app! Easy to use to control digital downloads!

Direct Sales Reps Events
美國
使用應用程式 2個月
2020年3月27日

The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.

Molly on the prod
哥倫比亞
使用應用程式 3個月
2021年10月5日

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

GRAUX | Inspiring Guitar Loops
比利時
使用應用程式 8個月
Shopify 已回覆 2021年10月11日

Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

2021年9月9日

i am unable to download this app to my shopify. i left 3 messages and haven't retrieved a response back at all.

Glam She Couture
美國
使用應用程式 3個月
Shopify 已回覆 2021年9月14日

Hi, there. Thank you for reaching out and taking the time to leave this review. We are sorry to hear you are experiencing this issue. I would recommend clearing your browser history, cache and cookies before trying to download the app again. You could also try an incognito or private browser or an entirely different web browser as a test.

If you're still running into issues with Digital Downloads after these tests, please get in touch with our Support team by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and logging into your account. Take care! -Marty, Shopify Support