評論 (492)

整體評分
2.6
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 27% 的評分為 1 顆星
2022年5月12日

It's a good app but unfortunately the links of the digital downloads are broken now. sometimes the links inside the form and inside the e-mails are missing a "/download" path at the end. Please fix it. I will give you 5 stars then.

PEAK Berlin
德國
使用應用程式 大約2年
Shopify 已回覆 2022年6月8日

Hey, there. Thanks for taking the time to leave a review for Digital Downloads. It sounds like you may be experiencing an email template issue with your digital downloads app ...

2020年9月14日

I have so many customers writing me that they are unable to download their files. Iphone and Ipad. And Safari browser is an issue as well. I've reached out to Shopify Support - but they couldn't solve the problem.

MY FAVOURITE THINGS • KNITWEAR
丹麥
使用應用程式 大約2年
Shopify 已回覆 2020年9月18日

Thank you for sharing your feedback with us. I'm sorry to hear that your customers have been experiencing trouble downloading their files. I do see that we've responded to ...

編輯時間:2017年1月9日

The Good
Simple interface, ideal for attaching pdf instruction manuals or rebates to products.

The Bad
No customization
No sorting options
No way to purge items from the list without editing individual products and removing their associated files
After adding a digital attachment to a product you must refresh the page to change the settings on how that digital file is delivered. There is no way ...

Al Flahertys Outdoor Store
加拿大
使用應用程式 大約2年
2021年2月4日

It worked well for over a year, but now it hardly works. My store sells digital tutorials, now customers are complaining that they can't get the file. I am posting this manually but it does so many times. I now need to explain to everyone why they cannot download their files ... I see that many have encountered this problem and it has not been resolved. I used the Shopify store because they ...

LadyLunarCat
烏克蘭
使用應用程式 1年多
Shopify 已回覆 2021年2月5日

Hey, there! I'm sorry to hear you're having these issues with the app - this is certainly something that we'd like to look into for you. Please contact our support team and ...

2020年12月12日

Usually the app is doing what it should. If there was not the big BUT:
But I have serious problems getting uploads done. It works only in a maximum of 25% of the cases. Sometime yes, sometimes no. Have to wait for a couple of days and then like a miracle it works... Maybe. Of course this is nothing I would call a fully functional app and it is crippling workflow and sales seriously. Would be nice ...

Awake Arts
德國
使用應用程式 1年多
Shopify 已回覆 2020年12月15日

Hi, there! Thanks for reaching out about this; I'm sorry to hear you're having issues with uploading your files to the app. I'd like to find out more about your issue to see ...

2022年6月24日

This app cannot send out updates if the volume of customers and purchases on the given digital asset is too high.

Godfall's Kamui
加拿大
使用應用程式 1年多
Shopify 已回覆 2022年7月17日

Hey, there. Thanks so much for taking the time and sharing this feedback with us. We understand that being able to send updates when there's a high volume of customers or ...

2023年10月12日

While I appreciate 5gb of space, the downloads are extremely slow.

Ovani Sound
美國
使用應用程式 1年多
Shopify 已回覆 2023年10月17日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've ...

2016年10月11日

Basic, the price is right, because paying for this would be a robbery.

Brxtended
智利
使用應用程式 1年多
2017年12月2日

The app is fine until you realize how laughably easy it is for a fraudulent customer to scam you with this. If a digital downloads order is marked as HIGH risk of fraud, the digital downloads app does not care and auto sends the digital files no matter what. Meaning, this will likely end up with a charge-back on the order, with the fraudulent customer receiving all the files and not paying. What ...

Woodpunch Gfx
美國
使用應用程式 1年多
編輯時間:2023年11月20日

Cannot be combined with bundles, which is very inconvenient.
Also, I added a digital file to a product, but then the file just vanished... In the product overview the app still says the product has a file attached, but when I click on the product it says there's no file attached. Very strange. I added the file again, we'll see if it stays there this time.

Sacred Sorcery
德國
使用應用程式 1年多
Shopify 已回覆 2023年11月17日

Hi there! Thank you for your feedback. I want to assure you that you should be able to create bundles that include both digital and physical products. The digital portion of ...