評論 (492)

整體評分
2.6
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 27% 的評分為 1 顆星
2024年3月13日

How can I reach out to the developers? Shopify is stating the app is unsupported now.

All Hatched
美國
使用應用程式 8個月
Shopify 已回覆 2024年3月20日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. To get this resolved, you can uninstall and reinstall the app into your shop. If you continue to see the error after completing those steps, please feel free to connect with us directly: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024年3月25日

i dont understand why it keeps saying it unsupported... does anyone know an alternative app

Stüsh 614 LLC
美國
使用應用程式 3個月
Shopify 已回覆 2024年3月27日

Hi, there!

Thank you for taking the time to share your review.

I understand that you're seeing an error message that the app is 'unsupported.' Could you try uninstalling and reinstalling the app to see if this resolves the issue? -Victoria, Shopify Support.

2024年7月4日

There is a minor problem with the application.

When the purchase process is completed, the file download feature does not appear on the purchase completion page.

The file is only sent by email

* The application does not appear when the Checkout page is modified

HBA Sheets
以色列
使用應用程式 18天
Shopify 已回覆 2024年7月9日

Hi there, thank you for your review. I'd recommend contacting our support team about this so that we can authenticate you on your store and take a look at this issue for you. You can get in touch via the Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

2024年8月1日

Shocking app, very poor from Shopify considering the high monthly fees we pay. Does not allow you to add branding to the email that sends the download, so it looks like spam and builds a distrust with your customers

Reggie and Friends
澳洲
使用應用程式 大約24小時
Shopify 已回覆 2024年8月8日

Hi, there! Thank you for your review. I understand how being able to add your branding to the Digital Downloads email would be beneficial for your business, so I have shared your feedback with our developers. I can't guarantee the change will be implemented, but if it is, an update will be posted to the Shopify Changelog (https://shopify.link/N5vR). Thanks again for your feedback! - Greta, Shopify Support

2024年8月18日

It just stops working and nobody at support knows why

Analog Crafts
阿根廷
使用應用程式 16天
Shopify 已回覆 2024年8月20日

Hi, there! Thanks for bringing this to our attention. Reaching out to our Support Team to provide this insight to our developers was the best approach. Thanks again!

2024年7月10日

Hi im having trouble adding a "access your digital file" block after checking out for my item as i want my customer to be able to download the file right after purchasing at checkout

Mat Mastery
澳洲
使用應用程式 22天
2024年3月26日

**THIS APP IS NOT BEING UPDATED BY THE DEVELOPER DO NOT USE**

DrDamon.co
美國
使用應用程式 10個月
Shopify 已回覆 2024年3月28日

Thanks for your review! While it is true that our Digital Downloads app is in maintenance mode, we will still implement critical security fixes or fix widespread bugs. -Olivia, Shopify Support

2024年3月11日

The app shows unsupported and dropped all of our download files?

Nebraska Quilt Company
美國
使用應用程式 大約1年
Shopify 已回覆 2024年3月19日

Hi there, thanks for reaching out. If your files have disappeared and the app is now showing as unsupported, please contact our support team directly so we can look into this for you: https://shopify.link/vRnL. -Victor, Shopify Support

2024年9月5日

They say to ignore the old reviews and things have changed but I can't see how.

I added the download pdf without a problem - did a test check out and there is no link, or any information to download the pdf. Crazy!

Castle Rocks Cornwall
英國
使用應用程式 11分鐘
2024年8月15日

L'installation de l'application Digital Downloads est simple et rapide. Il suffit de se rendre dans l'App Store de Shopify, de rechercher "Digital Downloads" et de l'installer en un clic. L'application s'intègre automatiquement à votre boutique Shopify sans nécessiter de configuration complexe.

my store
摩洛哥
使用應用程式 28天