Digital Downloads

The app is fine until you realize how laughably easy it is for a fraudulent customer to scam you with this. If a digital downloads order is marked as HIGH risk of fraud, the digital downloads app does not care and auto sends the digital files no matter what. Meaning, this will likely end up with a charge-back on the order, with the fraudulent customer receiving all the files and not paying. What a joke. The app does have some protection for PayPal eChecks, but absolutely nothing for high risk of fraud orders. If this was fixed then the app would be just fine to use, but depending on the size of your store, this may cause you a big headache. FIX IT Shopify!

What happened to the update file option? How do a replace/update a file now?
On the documentation page you still have the update/replace option but not in the app...

There doesn't appear to be any way of automatically fulfilling digital pre-orders. I will soon have several hundred paid pre-orders, but the digital file will not be ready for another 2 weeks, and I don't want to have to go in and manually fulfill every single one by hand. I would happily pay for an app that added this functionality and worked 100% reliably! Also note that in the last year about 5% of my digital product customers were never sent a link to their paid order. NOT ACCEPTABLE.

The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.

Decent design but had customers complaining about "corrupt" files and other errors when opening PSD files. I switched back to dropbox links and haven't had any issues since.

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

Shopify missed the boat here. Many digital creators have multiple files per product and you cannot do that with this product.

Basic app, good because free and no limits, but has its internal limit.
Only a few liquid variable can be added to the mail template and that's a huge set back.

It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.

Why doesn't Digital Downloads recognize that ive added new products to my store ?????? It only show my first product along with the two variants associated.