評價 (473)

整體評分
2.6
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2024年6月30日

I've used this app for almost ten years, and although it's not perfect, it does the job of sending my customers links to their purchased PDF patterns, and it's free.

I would LOVE it if the files you uploaded were marked with a date!

I would LOVE it if customer email addresses were synchronized with the address they use and updated in Shopify.
Finally, the customers who have canceled a purchase or have received a refund don't get a new link sent if the file is updated.

Finally, a hosted version of the app would be amazing. I wouldn't mind paying for one, so I wouldn't have to manually send people new links to their PDFs.

Wardrobe By Me

Wardrobe By Me
丹麥
使用應用程式 8年多
Shopify 已回覆 2024年7月2日

Thank you for taking the time to write your review and I'm glad to hear that you've gotten good use out of the Digital Downloads app over the last ten years. The feedback you've provided us on how we can improve the app is appreciated and I'll be sure to pass this onto our app development team. -Victor, Shopify Support

2024年8月26日

I really wanted to use this app. But I am having to delete it. I'm leaving this review as a warning to others. This app does not have a download link on Thank you page. I contacted support and they said it was a known issue with no date on a fix. They advised me to find another digital downloads app to use. So there you are folks. Best to find another app to use.

MacTakeAwayData Store
英國
使用應用程式 3個月
2024年7月8日

I have been using your application since November of last year, and everything has been running smoothly. However, since the latest Shopify update, I have encountered a problem.

When a customer places an order, they no longer see the download link on the page, even though I have it activated in the settings. This issue only started occurring after the recent update.

I would greatly appreciate your assistance in resolving this issue. By the way, I want to mention that the application is otherwise very, very good.

HYPE WORLD
波蘭
使用應用程式 大約1個月
Shopify 已回覆 2024年7月10日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024年6月24日

This plugin only supports a single file upload, which is quite limiting and not clearly mentioned in the file management area. Although it seems to allow multiple file uploads initially, attempting to save results in a vague error message without any clear indication of the issue. This can be frustrating and time-consuming, especially when you need to manage multiple files. I hope the developers address this limitation and improve the error messaging for a better user experience.

Creative Rabbit
美國
使用應用程式 21天
Shopify 已回覆 2024年6月26日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

2024年5月31日

Es ist ja eine offizielle Shopify-App. Wieso ist es nicht möglich, dieses Mail mit einem Shopify Mail-Template zu versenden?

Magic Planner
瑞士
使用應用程式 16天
2024年4月9日

Folgender Hinweis steht in der App: "Diese App funktioniert eventuell nicht wie erwartet
Digital Downloads muss vom App-Entwickler aktualisiert werden. Kontaktiere sie, um Unterstützung zu erhalten, oder deinstalliere die App." Ansich funktioniert die App ok, fände es toll, wenn Shopify die eigenen Apps für solch eine wichtige Funktion (z.B. Ebooks, Rezepte...) inhouse pflegt und nicht Drittanbieter Lösungen notwendig sind.

Mooniq
德國
使用應用程式 大約1年
2024年4月2日

I love this app, but I just saw it's unsupported now.
I contacted the Shopify Support Team and they told me they won't update it and I should maybe consider other apps... This is sad!

STATIOP
義大利
使用應用程式 大約1年
Shopify 已回覆 2024年4月3日

Hello. Thank you for sharing your review. That is correct. At this time, we will only be implementing critical security fixes or fix widespread bugs. We apologize for any inconvenience. -Mac, Shopify Support

2014年1月31日

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Michael Kory Fitness
美國
使用應用程式 接近6年
2013年4月2日

Works pretty well!

Except for the fact that the download email ends up in the spam of some customers...

Urbania
加拿大
使用應用程式 大約4年
2024年3月17日

We need a actualization!!!!

Deborah Lozada
西班牙
使用應用程式 6個月