評價 (484)

整體評分
2.6
各級評分數量
  • 31% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 15% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 27% 的評分為 1 顆星
2016年8月26日

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

Clothwerx
加拿大
使用應用程式 18天
編輯時間:2021年7月13日

MAJOR BUG It has one major problem which needs to be corrected to improve the quality. It is not synced with the Shopify Products Admin. When we delete any product from Shopify admin, it doesn't get deleted from the digital download app. Even we cannot delete it manually afterwards. One more major issue is in my case that its showing duplicate attachments in my digital download dashboard. Means it is showing 2 rows for the same product in the Dashboard Page. When I try to delete one the one is still showing. Its very confusing... it must be rectified as its a bug..

Future in Hands
印度
使用應用程式 8天
Shopify 已回覆 2021年7月27日

I am sorry to hear that you've experienced these issues with the Digital Downloads app but thank you for providing us with your feedback here. I can see why these bugs would be an annoyance and I will be sure to pass your comments on to our development team. Merchant feedback plays a big part in how the Shopify platform and our apps develop over time so we appreciate you getting in touch here. -Victor, Shopify Support

編輯時間:2020年1月26日

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble.
I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit.

They didn't actually download the file but the app thinks they did.
This might be a device issue on their end but it's definitely something the developers should look into.
Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not.

If this issue gets fixed, I'll give 5 stars immediately!

Rimóczi Zsófi
匈牙利
使用應用程式 8天
編輯時間:2018年3月23日

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
芬蘭
使用應用程式 1天
2023年4月11日

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
巴西
使用應用程式 1天
Shopify 已回覆 2023年4月15日

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support team for help. You can use this link (https://bit.ly/2AWw5VA) to get in touch with them. Thanks again for your review! -Imogen, Shopify Support

2023年9月30日

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
美國
使用應用程式 大約11小時
Shopify 已回覆 2023年10月3日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2023年6月6日

It needs to support external link for a bigger download or a secure download on another website. And the 5GB limit is... limiting.

Fondation Face
加拿大
Shopify 已回覆 2023年6月6日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2013年1月4日

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.

Monstercat
2013年2月5日

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it.

That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/

Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Scam Stuff
2013年2月25日

Thanks for making this app. I want to state like many others:
- the other solutions are way too over priced to sell many small files
- the email with the download link can sometime take ages to come
- therefore making the need for a direct download link on the payment confirmation pages even more important!
- lastly, the download button caption need to be translatable!

But thanks, other than that it works nicely!

Alchimie du coeur