Digital Downloads

Great app to begin with, but 1 month post install, a critical error is displayed in my admin- "This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."

Please update ASAP as my digital sales are currently paused and customers are unable to receive a file download link.

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

I use this app to help me with my digital product.
It randomly flips from us currency to foreign currency when I post the link on my fb page or click on generated link shopify provided. It caused me to lose money because my clients thought my site was not a secure site. Talked to shopify they were not any help.

Review / Stars based on my opinion and the store I was trying to create for content creators.

It's alright, I do videography, photography and capture my own audio files. This app does not support and doesn't show much support for audio/ambient/foley artists and videographers. The reason I say that is, one it does not support .wav files as standard and .mov files or prores files.

So those looking to maybe use this platform (Shopify) and this app (Digital Downloads) as a native solution to provide content or assets in uncompressed assets you need to look somewhere else.

Unless you're ok with compressing your files in the form of zipping. But if you want to provide the utmost quality, compressing files is not a solution.

Sadly Shopify is not a platform for creators in this sense.

I'm so sad :(

This app is awful, if you have markets you cannot even set a different email per language. The sender domain is the Shopify domain and not my own domain. There is no option to migrate files, all our downloads had to be done manually. Terrible!

Doesn't work well for products that have multiple page downloads. Most of my products have 2-5 pages to download so I can't offer these as a product at the moment.
Disapppointing.

This app isn't working... Emails showing "not sent". I made a promo for customers to get a free eBook with purchase of a particular product, and none of them are receiving the emails...

Some of our customers have problems with the Download. The Download is very slow. We figuerd out, that it is a problem with the Telekom in Germany, maybe. I can send a screenshot from a customer.

Doesn't Work over a few GB & support takes days to reply, although it doesn't tell you this initally, and will let you spend hours uploading before stopping it.

Works great. Our customers buy a digital product and the link to the download is on their receipt and also in a separate e-mail. Just what I was looking for!