Digital Downloads , 436 reviews

Overall rating
2.8
Counts per rating level
  • 33% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 24% of ratings are 1 stars
August 11, 2017

This app is flawless!! Extremely reliable.

Love White Slippers
United States
10 months using the app
July 3, 2016

Does exactly what it needs to do, very good.

The Phone Ranger
United Kingdom
10 months using the app
September 2, 2022

This app works great and it is FREE. Look at other alternatives people! They all charge you money for the amount of storage you need. This awesome app doesn't no matter how many products you have. Thank you so much Shopify. I only wish customers had access to their downloads from "my account".

Decals And Daydreams
United States
9 months using the app
Shopify replied September 15, 2022

Hi there, Decals and Daydreams. Thanks so much for leaving a review for Digital Downloads. We're so happy to hear that you're enjoying the app! Great idea there with having customers be able to download products from their accounts on your store. I've gone ahead and passed that request off to the Product Team for their consideration. Thanks so much for the feedback! -Imogen, Shopify Support

April 3, 2020

We just use it for free e-books (downloads). Works great! Easy to implement and customers get what they want.

Wimpanista
Germany
9 months using the app
November 17, 2020

this app is okay but the email template is so plain and not customizable to make my own HTML template design I would suggest to make it customizable and use an HTML template on the email template thanks

Pickld
Australia
8 months using the app
November 7, 2017

very easy to use i have just set it up and have not tested it thus far but everything looks good!

Spanishdownloads
United States
8 months using the app
January 26, 2022

No true step by step instructions so had to figure it out on my own. But works great for me now that I've figured it out. Unlike other available apps, this one is not created in the app screen. 1. Make product first. 2. While still in make product screen, click on dropdown menu under more actions then click on add digital attachment. 3. upload file Now that I've figured it out I will be using it constantly. Can't beat the price for what you get (currently free/unlimited).

Miriam Handfield Gifts & Art
Canada
8 months using the app
Shopify replied February 7, 2022

Thank you so much for sharing your feedback and the steps that you took to get the app working for you. I'm delighted to hear that you've found the Digital Downloads app to be useful and I hope it continues to work well for you as your business grows! We appreciate you taking the time to share your experiences with us here. -Victor, Shopify Support

Edited September 15, 2015

Thus far I have no issues with this app. I think there could be improvements with expiration of files and this is a longer term issue if a store gets really big. People will pass around the files and then the store's concept will fail.

I hope you add updates to this with all the chatter about this :)

Great product though!

Ecommworld
United States
7 months using the app
Edited April 27, 2021

Amazing and easy to use,
just make sure you capture the payment automatically in the Shopify store payment settings, otherwise, this app will not send the digital file automatically and you have to fulfill the order manually.

Sci-fi DESIGN
Bahrain
7 months using the app
May 7, 2017

We've had great interest already in the free downloads we've added to our site.

Earth Fairy
Australia
7 months using the app