Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

Overall rating
3.7 of 5 stars
Based on 215 reviews

  • 5 of 5 stars
    47% of ratings are 5 stars
  • 4 of 5 stars
    15% of ratings are 4 stars
  • 3 of 5 stars
    14% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    16% of ratings are 1 stars

All reviews

1 - 10 of 34 reviews

Molly on the prod

The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.

Loja da Mente

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

Love For Leggings

This app isn't working... Emails showing "not sent". I made a promo for customers to get a free eBook with purchase of a particular product, and none of them are receiving the emails...

The Relaxed Company

This app does not work when I download it. Says "Server Error". Any guesses why it's not working? Can anyone recommend me another free app where I can sell digital products, thanks.

Bom Bombs

I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...

Her Beautiful Brand

I have been trying to add an attachment to the Weekly Achievement Tracker on my website and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.


Won't even open the App dashboard on Safari. I've cleared all cookies etc, nothing. Waste of time.

Hotshack Online Store

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Does not support license codes. Totally useless. Only alternative is the less than optimal and paid app of sendowl


Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

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