Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

3.2 of 5 stars(271 reviews)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


About Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Media gallery

Pricing

Free

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    43% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    14% of ratings are 3 stars
  • 2 of 5 stars
    13% of ratings are 2 stars
  • 1 of 5 stars
    17% of ratings are 1 stars

Most recent reviews

Blessed Be Boutique

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Jasrina Lovecraft Shop

The upload is very slow/ It takes 30 minutes to upload winzip file to the website. I have check my network, and its damn fast.

Developer reply

February 15, 2021

Thank you for writing your review and I'm sorry to hear that you've had issues with upload speeds for the Digital Downloads app. If you're using large files this may lead to longer upload times, and if possible I'd also recommend attempting to upload your files via a different browser to see if your main browser may be causing any issues.

If you're still experiencing issues, you can contact our support team and ask them to authenticate you on the store so they can take a closer look at these slow upload speeds: https://bit.ly/2AWw5VA. Thanks again for providing your feedback to us here. -Victor, Shopify Support

LadyLunarCat

It worked well for over a year, but now it hardly works. My store sells digital tutorials, now customers are complaining that they can't get the file. I am posting this manually but it does so many times. I now need to explain to everyone why they cannot download their files ... I see that many have encountered this problem and it has not been resolved. I used the Shopify store because they promised that I could use digital downloads. now I can't use it ... I found other apps, they are paid and now I have to pay almost 50 dollars a month for this ... I'm very disappointed ...

Developer reply

February 5, 2021

Hey, there! I'm sorry to hear you're having these issues with the app - this is certainly something that we'd like to look into for you. Please contact our support team and provide some screenshots or examples of the issues, so that they can have our technical team take a look for you: https://help.shopify.com/en/questions. Cheers. - Brie, Shopify Support