Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

3.2 of 5 stars(268 reviews)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


About Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Media gallery

Pricing

Free

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    43% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    15% of ratings are 3 stars
  • 2 of 5 stars
    12% of ratings are 2 stars
  • 1 of 5 stars
    17% of ratings are 1 stars

Most recent reviews

wingwave Shop

Some of our customers have problems with the Download. The Download is very slow. We figuerd out, that it is a problem with the Telekom in Germany, maybe. I can send a screenshot from a customer.

Developer reply

January 26, 2021

I'm sorry to hear that that you've had this issue but thank you for leaving your review nonetheless. Download speeds vary by location and ISP, which may be affecting the downloads from your store, but I'd like to take a look at this myself to see if there's anything on our end I can look at. I will send an email to you momentarily so please look out for that and get back to me there if you'd still like some assistance. -Victor, Shopify Support

tarsi

Very slow. My clients keep complaining that it takes ages to download a file after a purchase. Overall, easy to use.

Developer reply

January 26, 2021

Thank you for this feedback - I'm sorry to hear that you're experiencing a delay with the app. Your customers should be able to download their attachment immediately from the order confirmation page, as well as from the email they receive once the order is fulfilled. I'd like to find out more about the issue you're having and see what we can do to fix that for you. I'll reach out to you via email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support

Shop Shiba Squad™

This app keeps giving me a "server error". There is no support and no explanation for why it's down!

Developer reply

January 25, 2021

Hey, there. Thanks for reaching out about this! We seem to have a few other reviews that mention the same error, and we're in the process of figuring out if this is a localized error or an issue with the app. I'll reach out to you shortly to gather some screenshots or a recording of the issue, which will help us with this investigation; hopefully we can get this resolved as soon as possible. Cheers and speak soon! - Brie, Shopify Support