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O této aplikaci
Uvedena
16. listopad 2012
Jazyky
angličtina, dánština, němčina, španělština, finština, francouzština, italština, japonština, korejština, norština (Bokmål), čeština, nizozemština, polština, portugalština (brazilská), portugalština, švédština, thajština, turečtina, vietnamština, čínština (zjednodušená), a čínština (tradiční)
Kategorie
Digitální stahováníAplikace Digital Downloads usnadňuje prodej digitálních souborů přímo z vašeho obchodu Shopify.
Aplikace Digital Downloads usnadňuje prodej digitálních souborů přímo z vašeho obchodu Shopify. Ať jste tvůrci obsahu nebo firma jakékoli velikosti, tato aplikace se bezproblémově integruje do vašeho obchodu Shopify, takže můžete rychle a snadno přidávat digitální soubory do nových nebo existujících produktů, sledovat objednávky, posílat zákazníkům přímé odkazy na stažení a podobně.
- Přidávejte soubory PDF, JPEG, ZIP aj. do libovolného produktu přímo z aplikace.
- Nastavte vlastní limity stahování a posílejte odkazy kdykoli po nákupu.
- Kombinujte digitální soubory s fyzickými nebo digitálními variantami produktů.
Počet recenzí: 427
In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app was good in the past years, but in the last few months, it's very poor...
Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. I would suggest contacting our support team again with examples of this issue so we can take another look, but if the error persists you can look into other apps that allow for digital files to be sent to customers. -Victor, Shopify Support
In general satisfied.
I just wish there were more settings and a better overview panel on what's uploaded to each product.
My customers do not do well with Zip files... I would like to have the option for them to download the images individually.
The app fundamentally has been working great for me, but I really, desperately need an API or some way to bulk upload files to my products. I have 1000 products that each have files to download, and it's incredibly tedious manually uploading all of them.
Hi, there! Thank you for sharing your feedback, I certainly understand how a bulk upload feature would be useful. I have shared your feedback with our developers for consideration! - Greta, Shopify Support
This app is just barely useable. It takes about 3 minutes to 'prepare' a 20mb PDF, which is completely unacceptable in 2023. In addition, it takes hours to auto-send emails to customers letting them know the file is ready for download.
I'm losing customers because of this, and it seems I'm not alone. Shopify, please address these issues! Everything else with the app is beautiful and seamless.
Hi, there! Thank you for taking the time to leave your feedback. We would love to investigate this further by accessing your account. As such, please reach out to our live Support Team(https://bit.ly/3htxIQ3) so that our Escalated Team can troubleshoot the situation. - Skye, Shopify Support
I don't know why this app has such a low review score, because it works perfectly! I have sold over $15,000 of digital products using this app in the last 6 months and have had no problems with it. I would highly recommend it to anyone selling digital products!
O této aplikaci
Uvedena
16. listopad 2012
Jazyky
angličtina, dánština, němčina, španělština, finština, francouzština, italština, japonština, korejština, norština (Bokmål), čeština, nizozemština, polština, portugalština (brazilská), portugalština, švédština, thajština, turečtina, vietnamština, čínština (zjednodušená), a čínština (tradiční)
Kategorie
Digitální stahováníVytvořeno partnerem Shopify
Informace o partnerovi Shopify
Průměrné hodnocení: 4,1
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 15
151 O’Connor St, Ottawa, ON, ON, CA