Digital Downloads

Digital Downloads

Pris: Gratis
Bedømmelse (2,8)
Anmeldelser
Udvikler

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Om denne app

Lanceret

16. november 2012

Sprog

Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, Italiensk, Japansk, Koreansk, Norsk (bokmål), Tjekkisk, Hollandsk, Polsk, Portugisisk (Brasilien), Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, Kinesisk (forenklet), og Kinesisk (traditionelt)

Digital Downloads gør det nemt at sælge digitale filer direkte fra din Shopify-butik.

Sælg digitale filer såsom e-bøger, digital kunst, grafik og meget mere fra din Shop-butik med Digital Downloads-appen. Denne app integreres nemt med din Shopify-butik, og uanset om du er indholdsskaber eller en virksomhed af enhver størrelse, så er det nemt og hurtigt at føje digitale filer til nye eller eksisterende produkter, spore ordrer, sende links til direkte download til kunderne og meget mere.

Sælg digitale filer såsom e-bøger, digital kunst, grafik og meget mere fra din Shop-butik med Digital Downloads-appen. Denne app integreres nemt med din Shopify-butik, og uanset om du er indholdsskaber eller en virksomhed af enhver størrelse, så er det nemt og hurtigt at føje digitale filer til nye eller eksisterende produkter, spore ordrer, sende links til direkte download til kunderne og meget mere. mere
  • Føj PDF-, JPEG-, ZIP-filer og mange flere til produkter direkte i appen.
  • Angiv tilpassede downloadgrænser, og send links når som helst ved køb.
  • Kombiner digitale filer med fysiske eller digitale produktvarianter.

408 anmeldelser

Samlet bedømmelse
2,8
Antal pr. bedømmelsesniveau
  • 33 % af bedømmelserne er på 5 stjerner
  • 13 % af bedømmelserne er på 4 stjerner
  • 15 % af bedømmelserne er på 3 stjerner
  • 15 % af bedømmelserne er på 2 stjerner
  • 23 % af bedømmelserne er på 1 stjerner
26. december 2023

In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app was good in the past years, but in the last few months, it's very poor...

Innovation Sounds
Slovakiet
Mere end 3 år bruger appen
Shopify svarede 2. januar 2024

Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. I would suggest contacting our support team again with examples of this issue so we can take another look, but if the error persists you can look into other apps that allow for digital files to be sent to customers. -Victor, Shopify Support

19. januar 2024

In general satisfied.
I just wish there were more settings and a better overview panel on what's uploaded to each product.
My customers do not do well with Zip files... I would like to have the option for them to download the images individually.

SVGix
Danmark
Cirka et år bruger appen
15. november 2023

I don't know why this app has such a low review score, because it works perfectly! I have sold over $15,000 of digital products using this app in the last 6 months and have had no problems with it. I would highly recommend it to anyone selling digital products!

The MW Company
USA
7 måneder bruger appen
7. december 2023

This app is just barely useable. It takes about 3 minutes to 'prepare' a 20mb PDF, which is completely unacceptable in 2023. In addition, it takes hours to auto-send emails to customers letting them know the file is ready for download.

I'm losing customers because of this, and it seems I'm not alone. Shopify, please address these issues! Everything else with the app is beautiful and seamless.

That Little Robot
USA
Cirka et år bruger appen
Shopify svarede 12. december 2023

Hi, there! Thank you for taking the time to leave your feedback. We would love to investigate this further by accessing your account. As such, please reach out to our live Support Team(https://bit.ly/3htxIQ3) so that our Escalated Team can troubleshoot the situation. - Skye, Shopify Support

15. november 2023

App doesn't work and fails to send the file download link to customers. Selling digital files is NOT a niche market and should be part of Shopify's core subscription price. We should not be forced into paying another $10+ for a third-party app that actually works.
I was assured that this issue would be passed onto the technical team but given that there have been multiple reviews about the same problem over the passed few months, it would appear that not much is being done to sort it out.

JayMarie Digital
Frankrig
5 måneder bruger appen
Shopify svarede 17. november 2023

Hi there! Thank you for sharing your experience. I understand that you have been experiencing some issues and were assured that we would investigate these concerns. In this case, please reach out to our support team and reference the previous ticket number to request a follow-up. We will be more than happy to take a closer look at your situation and provide further assistance. We appreciate your patience and understanding. -Mac, Shopify Support

Om denne app

Lanceret

16. november 2012

Sprog

Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, Italiensk, Japansk, Koreansk, Norsk (bokmål), Tjekkisk, Hollandsk, Polsk, Portugisisk (Brasilien), Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, Kinesisk (forenklet), og Kinesisk (traditionelt)

Udviklet af Shopify

Om Shopify

4,0 i gennemsnitlig bedømmelse

14 års erfaring med at udvikle apps til Shopify App Store

151 O’Connor St, Ottawa, ON, ON, CA

Support

Denne udvikler tilbyder ikke direkte support på Dansk.

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