Caractéristiques
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Basées aux États-Unis
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Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
16 novembre 2012
Langues
anglais, danois, allemand, espagnol, finnois, français, italien, japonais, coréen, norvégien (Bokmål), tchèque, néerlandais, polonais, portugais (Brésil), portugais (Portugal), suédois, thaï, turc, vietnamien, chinois (simplifié), et chinois (traditionnel)
Catégories
Digital DownloadsDigital Downloads simplifie la vente de fichiers numériques, depuis votre boutique Shopify.
Vendez des fichiers numériques (e-books, art numérique, illustrations etc.) depuis votre boutique Shopify avec l’application Digital Downloads. Que vous soyez un créateur de contenu ou une entreprise de n’importe quelle taille, cette application intègre facilement votre boutique Shopify et permet d’ajouter de manière simple et rapide des fichiers numériques à des produits, nouveaux ou existants, de suivre des commandes, d’envoyer des liens de téléchargement directs aux clients, et plus encore.
- Ajoutez des fichiers PDF, JPEG, ZIP et autres à un produit depuis l’application.
- Définissez vos limites de téléchargement et envoyez des liens après l’achat.
- Associez des fichiers numériques à des produits physiques ou numériques.
436 avis
Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved.
1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end...
2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time!
I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed!
3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that.
Hope this helps!
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.
The app has been working for two years with no problems. but lately it's been crashing all the time.
And now a message appears: "This application may not work as expected".
It's impossible to contact the developer. I don't know what to do.
Hi there. Thank you for sharing your review. At this time, the Digital Downloads app is in maintenance mode. However, we will still implement critical security fixes or fix widespread bugs. You can review our public documentation here: https://shopify.link/vaWl -Mac, Shopify Support
If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.
À propos de cette application
Lancement
16 novembre 2012
Langues
anglais, danois, allemand, espagnol, finnois, français, italien, japonais, coréen, norvégien (Bokmål), tchèque, néerlandais, polonais, portugais (Brésil), portugais (Portugal), suédois, thaï, turc, vietnamien, chinois (simplifié), et chinois (traditionnel)
Catégories
Digital DownloadsConçue par Shopify
À propos de Shopify
Note moyenne : 4,2
15 ans d’expérience dans la création d’applications pour l’App Store de Shopify
151 O’Connor St, Ottawa, ON, ON, CA