Elementi chiave
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Con sede negli Stati Uniti
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
16 novembre 2012
Lingue
Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. Italiano. Giapponese. Coreano. Norvegese (Bokmål). Ceco. Olandese. Polacco. Portoghese (Brasile). Portoghese (Portogallo). Svedese. Tailandese. Turco. Vietnamita. Cinese (semplificato) e Cinese (tradizionale)
Categorie
Download digitaliDigital Downloads semplifica la vendita di file digitali, direttamente dal tuo negozio Shopify.
Vendi file digitali come eBook, arte digitale, grafica e altro ancora dal tuo negozio Shopify con l’app Digital Downloads. Che tu sia un creatore di contenuti o un’azienda di piccole o grandi dimensioni, questa app si integra perfettamente con il tuo negozio Shopify per consentirti di aggiungere file digitali a prodotti nuovi o esistenti, monitorare gli ordini, inviare link per il download diretto ai clienti e altre operazioni in modo facile e veloce
- Aggiungi file PDF, JPEG, ZIP e altri a qualsiasi prodotto direttamente dall’app.
- Imposta limiti di download su misura e invia i link quando vuoi dopo l’acquisto.
- Combina file digitali con varianti di prodotti digitali o fisici.
437 recensioni
I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??
Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved.
1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end...
2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time!
I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed!
3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that.
Hope this helps!
App was working really well for about a year. However, for the past couple months, it's been extremely buggy, and Shopify seems to have no solution. It says 'Unsupported' under the settings page. Files don't upload for me anymore, or they upload but I'm not able to save changes. One of my products has 2 digital files attached, but the app only lists 1. I'm not sure if things are getting sent out properly either. I've tested different browsers, different computers... Nothing... So it's basically become useless, and I'm at a point where I need to migrate to a new app. Pretty frustrating...
Hey there, thanks for the review. If you are experiencing issues with the application, try to clear the cache on your browser and try the actions again: https://shopify.link/b7xY. If the issue persists, I would suggest attempting to use a separate browser to see if that does the trick. For example, if you are using Safari - try this on Google Chrome. In the case that it does not resolve the issue that you are experiencing, you can speak with our live support by navigating to the Help Center: https://shopify.link/mLA. -Ollie, Shopify Support
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.
Informazioni sull’app
Lanciata
16 novembre 2012
Lingue
Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. Italiano. Giapponese. Coreano. Norvegese (Bokmål). Ceco. Olandese. Polacco. Portoghese (Brasile). Portoghese (Portogallo). Svedese. Tailandese. Turco. Vietnamita. Cinese (semplificato) e Cinese (tradizionale)
Categorie
Download digitaliSviluppata da Shopify
Informazioni su Shopify
Valutazione media: 4,2
Crea app per lo Shopify App Store da 15 anni
151 O’Connor St, Ottawa, ON, ON, CA