Attach files to your products
Digital attachments are linked to a variant on a particular product and will track sales and downloads.
Customers get files instantly
Your customers get a direct download after checkout, and an emailed link.
Automatically send updates
Updating the attached file can automatically send an updated download link to your customers.
关于 Digital Downloads
媒体图库
定价
免费
整体评分反映了应用的当前状态。其中考虑了所有应用评论，但会优先考虑最新评论。
最新评论
Photodobe
1) App does not open in Safari at all. Developers do not care
2) Impossible to search for a specific order, which is needed when proving chargeback cases, i.e. that a customer has downloaded the product
3) Does not work properly in chrome. When you press add a download, it will go to all downloads and then you have to click back to actually upload a digital file that you wanted to add to a product. Conclusion: it's clear that the app has not been updated for ages.
开发人员回复
Hey, there. Thank you for taking the time to write this review and share this feedback. We can't be sure why it's not working on Safari, as it could be related to the browser settings. However, there are some great suggestions here, such as being able to search for specific orders or improve the functionality on Chrome, and we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support
GRAUX | Inspiring Guitar Loops
Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?
开发人员回复
Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support
RingDivas.com
EDIT: The issue has been resolved. After reporting to the support team I was responded to by the next day. Took several days to fix but the customer service was pretty amazing throughout. Download app is working like a charm now. OLD REVIEW: This app was broken. I've had it working on my shop for years without issue. All of a sudden at midday on 9/17 the app no longer automatically fulfills orders even though the option is checked on all of my downloads. I have to manually fulfill every order which results in threats of chargebacks. Please fix this. Was this app recently updated? Will update the review once the app is fixed.
开发人员回复
Hi, there. Thank you for reaching out and taking the time to leave this review. We are sorry to hear you are experiencing this issue. I would recommend removing the app from your store and downloading it again if you have not yet tried this.
If you're still running into issues with Digital Downloads after trying this, please get in touch with our Support team by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and logging into your account. Take care! -Marty, Shopify Support