亮点
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位于美国
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可直接在 Shopify 后台使用
关于此应用
推出日期
2012年11月16日
语言
英语, 丹麦语, 德语, 西班牙语, 芬兰语, 法语, 意大利语, 日语, 韩语, 挪威语(博克马尔语), 捷克语, 荷兰语, 波兰语, 葡萄牙语(巴西), 葡萄牙语(葡萄牙), 瑞典语, 泰语, 土耳其语, 越南语, 简体中文,以及 繁体中文
类别
数字下载Digital Downloads 让您可直接从 Shopify 商店销售数字文件,做法从未如此简单。
您可使用 Digital Downloads 应用直接从 Shopify 商店销售电子书、数字艺术品、图像等数字文件。无论您是内容创作者还是大中小型企业,本应用都可与您的 Shopify 商店无缝集成,让您可快速简单地执行各种操作,包括向新产品或现有产品添加数字文件、跟踪订单、向客户发送直接下载链接等等。
- 直接从应用将 PDF、JPEG、ZIP 文件等添加到任何产品。
- 设置自定义下载限制并在购买后随时发送链接。
- 组合数字文件和实体或数字产品多属性。
437 条评论
I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??
Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved.
1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end...
2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time!
I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed!
3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that.
Hope this helps!
App was working really well for about a year. However, for the past couple months, it's been extremely buggy, and Shopify seems to have no solution. It says 'Unsupported' under the settings page. Files don't upload for me anymore, or they upload but I'm not able to save changes. One of my products has 2 digital files attached, but the app only lists 1. I'm not sure if things are getting sent out properly either. I've tested different browsers, different computers... Nothing... So it's basically become useless, and I'm at a point where I need to migrate to a new app. Pretty frustrating...
Hey there, thanks for the review. If you are experiencing issues with the application, try to clear the cache on your browser and try the actions again: https://shopify.link/b7xY. If the issue persists, I would suggest attempting to use a separate browser to see if that does the trick. For example, if you are using Safari - try this on Google Chrome. In the case that it does not resolve the issue that you are experiencing, you can speak with our live support by navigating to the Help Center: https://shopify.link/mLA. -Ollie, Shopify Support
This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
关于此应用
推出日期
2012年11月16日
语言
英语, 丹麦语, 德语, 西班牙语, 芬兰语, 法语, 意大利语, 日语, 韩语, 挪威语(博克马尔语), 捷克语, 荷兰语, 波兰语, 葡萄牙语(巴西), 葡萄牙语(葡萄牙), 瑞典语, 泰语, 土耳其语, 越南语, 简体中文,以及 繁体中文
类别
数字下载