Digital Downloads

Digital Downloads

by Shopify

Sell digital products in your store

3.4 of 5 stars(238 reviews)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


About Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Media gallery

Pricing

Free

3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    46% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    15% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    16% of ratings are 1 stars

Most recent reviews

Tiptop Urban

I first heard about this App in a group and decided to give it a try. I first heard about this App in a group and decided to give it a try.

MY FAVOURITE THINGS • KNITWEAR

I have so many customers writing me that they are unable to download their files. Iphone and Ipad. And Safari browser is an issue as well. I've reached out to Shopify Support - but they couldn't solve the problem.

Developer reply

September 18, 2020

Thank you for sharing your feedback with us. I'm sorry to hear that your customers have been experiencing trouble downloading their files. I do see that we've responded to your emails, have you received those responses?

I wasn't able to replicate the issue on my end here. Nevertheless, I'd love to take a closer look into this for you to see what we can find out. I've gone ahead and sent you another email requesting some more information to get to the bottom of this. Please let me know here if you have don't receive it - otherwise, I look forward to continuing our conversation through there. Hope to hear from you soon! - Ryder, Shopify Support

Cell-e

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.

Developer reply

September 10, 2020

Thank you for sharing your feedback, and for letting us know about the problem you've come across here. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. Hope to hear from you soon! - Oliver, Shopify Support