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Digital Downloads

by Shopify

Sell digital products in your store

335 reviews
Shopify app insights

  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Key values section

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.

Featured images gallery

  • Dashboard
  • Orders
  • Online Store download link
  • Settings
  • Dashboard
  • Orders
  • Online Store download link
  • Settings

App details

Digital Downloads

Digital Downloads

Shopify's Digital Downloads app is an easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Launch date

November 16, 2012
Digital Downloads

Digital Downloads

Shopify's Digital Downloads app is an easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Launch date

November 16, 2012

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 38% of ratings are 5 stars
    128
  • 12% of ratings are 4 stars
    41
  • 15% of ratings are 3 stars
    51
  • 14% of ratings are 2 stars
    47
  • 20% of ratings are 1 stars
    68
View all 335 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    July 30, 2022

    Hellena

    Location United Kingdom
    Time spent using app About 3 years

    This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!

  • 2 of 5 stars
    July 12, 2022

    Adventure Books by Vertebrate Publishing

    Location United Kingdom
    Time spent using app 4 months

    We use this app to supply free files which accompany bought physical products. It almost works but is very buggy and you have little control over customer notifications (it seems to send them at random). Downloads have also vanished at times and had to be created again. It generates too much customer service traffic, and after three and a half months of struggling with it, we're going to look for an alternative.

    Developer reply
    July 26, 2022

    I am sorry to hear that you've experienced these issues with the Digital Downloads app but appreciate you taking the time to inform us here. I will be sure to pass your comments onto our development team and I hope that you're able to find an alternative option that works better for you. Thank you for taking the time to provide us with your feedback. -Victor, Shopify Support

  • 3 of 5 stars
    July 10, 2022

    Old School Dungeon Master

    Location United States
    Time spent using app 3 months

    Unfortunately you can't develop in SAFARI with this app. It would be really nice if they would have said that and saved me an hour trying to figure that out. I haven't tried testing a download with Safari as yet. Let's hope it at lest does that.

    Developer reply
    July 26, 2022

    Thank you for writing your review and I'm sorry to hear that you've had this issue. Some Shopify apps will not work correctly in Safari, and this is often due to the cross-site traffic settings within the Safari browser. We recommend that you head to Safari > Preferences > Privacy and unchecking the "prevent cross-site tracking" option.

    Once this is done, please restart your browser and clear your browser's cache and cookies if need be. If the issue persists, you can contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

View all reviews

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