DigitalGenius

AI Concierge to fully resolve your customer service requests and improve conversions.

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.

• Conversational AI. Let your users have natural conversations with AI Concierge.
• Visual AI. Trained on e-commerce products, detects defects and barcodes.
• Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
• Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
• Analytics & Alerting. See AI performance and get insights on where to improve.