DigitalGenius

DigitalGenius

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)
Developer
DigitalGenius

AI Concierge to fully resolve your customer service requests and improve conversions.

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy. more
  • Conversational AI. Let your users have natural conversations with AI Concierge.
  • Visual AI. Trained on e-commerce products, detects defects and barcodes.
  • Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
  • Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
  • Analytics & Alerting. See AI performance and get insights on where to improve.
Highlights
Works with the latest themes

Launched

February 20, 2024

Languages

English

Works with

Zendesk, Gorgias, Salesforce, NetSuite, Microsoft Dynamics, UPS

Pricing

External charges may be billed by DigitalGenius separately from your Shopify invoice. Learn more

Free to install

DigitalGenius license fee applies starting from $1000/month.

All charges are billed in USD.

Reviews

Overall rating
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Support

DigitalGenius can answer any questions you have about DigitalGenius.

Developer

DigitalGenius

2nd Floor, Block A Stapleton House, 110 Clifton Street, London, ENG, EC2A 4HT, GB

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Online Store

  • Edit customers

    Customer data

  • View products

    Inventory, product listings, products, or collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, shipping information, or third-party fulfillment

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions or store credit accounts

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, or metaobjects

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