DingAI ‑Insights Poll & Survey

We added DingAI to our store after struggling with low conversion rates. Within days, we started getting real answers from visitors about what was holding them back. The insights were super actionable — and their support team is on another level. Highly recommend.

I’ve been using the app for a few weeks now, and I was genuinely surprised by the impact it had. I didn’t expect a survey tool to make such a difference. The surveys appear at just the right moments — when customers are about to leave or seem uncertain about a product — giving you valuable insights into their needs and behavior. I had several survey versions and noticed real changes in customer actions. On top of that, the support team has been outstanding — incredibly responsive and genuinely helpful. It really felt like they cared.

Before this, I just saw numbers — bounce rate, cart abandon… but didn’t know why. With DingAI, people actually tell me what’s missing or confusing. It’s like the store started talking back. Super helpful if you want to stop guessing and start fixing.

I’ve tried a bunch of apps that promise more conversions, most of them felt the same. But this one actually gave me feedback from real visitors in their own words. It felt honest, not like some automated report. I made two small changes based on what people said, and the impact was immediate

DingAI is an excellent app that really helps me understand my customers better. The built-in survey feature is amazing — it lets me collect feedback directly from visitors and find out what’s stopping them from buying. Thanks to DingAI, I’ve been able to improve my store and increase conversions. Highly recommend!