Dinosell: Post Purchase Upsell , 22 avis
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Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!
Thank you for your support and kind words, it truly means a lot. If you have any further needs or requests, please do not hesitate to reach out. We are always here to help. Thank you again for your support and I look forward to assisting you in the future.
- Saanvi, Customer Support Advocate.
Great support, great app. You can edit the thank-you page to fit your needs. You can also add upsells, cross-sells and give a discount for next orders. Had some issues but them team solved it quickly.
Thank you so much for the wonderful review. We truly appreciate your feedback, and we are glad that our team was able to resolve the issues you had in a timely manner. If there's anything else we can assist you with, please do not hesitate to reach out to us, We are grateful for your continued support 😃.
I think is the best app to personalize costumer experience "thank you page" that generate additional sells, retention, and loyalty.
Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us.
If in need of further help please contact us at roar@dinosell.com or via our in-app chat.
-Sajith, Dinosell Customer Support
This app is honestly the best. It does what every other Post Purchase Upsell app does, but for free! Customer support is responsive, there are a ton of customization options, there are no bugs. It takes just a few minutes to show up on the checkout page. I love it!
Thank you so much for your kind words. We are really excited to hear how much you like our app.
Thanks again and we really appreciate you taking the time to share your experience with us.
- Ann Benson, Dinosell Support
goog, I like it, i like the team, everything is super goooooooooooooooooooooooooooooooooooooooooooooooooooood
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you like our app and the team behind it. We are always happy to help you.
I tried Dinosell because it was the cheapest (well, free) app for reconverting customers after they checkout. It was pretty good but I didn't like the branding, so I went to a different app. Oh boy, the other app was terrible user experience and support. So I came back to Dinosell and asked if branding could be removed. Anand from Dinosell removed it in seconds after I asked, and now the checkout experience looks absolutely amazing. My favourite part is the little confetti! Thanks team. Definitely sticking with you guys now.
Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us.
If in need of further help please contact us at roar@dinosell.com or via our in-app chat
- Rachel Thomas, Dinosell Support.
This app is easier to setup that all of the ones we've tested out so far. Really liking the amount of customisations you can do and customer support is great! Can't wait to see how well it works compared to pre-purchase upsell
We're excited to see the review on your first experience with Dinosell 🦖 Thank you for sharing honest feedback. Appreciate it. 🙏🎉
Feel free to get in touch with us via 24x7 chat or write to roar@dinosell.com for any help.
- Ann Benson, Dinosell Support
It's my first time trying this kind of app and I must say I'm surprised ! Allow you to create a very personalized and fun thank you page which will put the lights on your brand compared to your competitors. Customer service is amazing, thank you and keep up !
Thank you for taking the time to share your experience with us. We are glad to hear that you are enjoying using our app and that it has helped to enhance your brand. Thank you for your kind words and for choosing our app. We will continue to work hard to improve and provide the best experience possible.
Great app with great customer service
Thank you Saanvi:)
Hello,
Thank you for your wonderful feedback! We're thrilled that you're enjoying our app and have had a positive experience with our customer service, particularly with Saanvi.
Your satisfaction is our priority, and we're here to assist you whenever you need support. If there's anything else we can do for you, please don't hesitate to reach out.
We appreciate your support and look forward to continuing to provide you with a great experience
If there's anything else we can assist you with, please contact us at roar@dinosell.com or via our in-app chat. We are always happy to help you.
-Tinu, Dinosell support
Dinosell offers good potential but you need to contact customer support to change the default settings in CSS.
'Powered by Dinosell' on each individual widget is not shown on the app preview. Default graphics and font sizes could do with toning down to give great first time impressions.
Hello
Actually, all the issues you mentioned are resolvable. But I checked with all the customer support agents and found out that you haven't contacted us.
1. The Dinosell branding can be removed. Since we have not introduced a pricing plan for Dinosell we are giving the premium version for free for a limited period of time.
2.The circle graphics in the discount code box can be removed using additional CSS.
3. The size of the discount code text can be changed using additional CSS.
We have provided provision in all widgets to add additional CSS for design requirements.
So please contact us at roar@dinosell or via our in-app chat. We are more than happy to help you.
Looking forward to hearing from you.
-Anand, Customer Support Advocate.