整體評分
4.1
各級評分數量
  • 77% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2023年5月3日

Great app with great customer service
Thank you Saanvi:)

Gripster Shop
英國
使用應用程式 33分鐘
Dinosell 已回覆 2024年1月25日

Hello,

Thank you for your wonderful feedback! We're thrilled that you're enjoying our app and have had a positive experience with our customer service, particularly with Saanvi.

Your satisfaction is our priority, and we're here to assist you whenever you need support. If there's anything else we can do for you, please don't hesitate to reach out.

We appreciate your support and look forward to continuing to provide you with a great experience

If there's anything else we can assist you with, please contact us at roar@dinosell.com or via our in-app chat. We are always happy to help you.


-Tinu, Dinosell support

2021年9月25日

Great service and responsive to solve any issues. App is clean and works well - thanks team! Need to use for longer to see what the returns are.

Minimal Desk Setups
澳洲
使用應用程式 接近2年
Dinosell 已回覆 2021年9月27日

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

-Anand, Dinosell Support

2021年6月20日

Just started using the app - setup has been quick and easy. Features are pretty clear and its layout is very clean. Ann from support was very helpful with all my questions. Looking forward to the new features to be added in the coming months.

Manchester Factory
澳洲
使用應用程式 接近2年
Dinosell 已回覆 2021年6月20日

🎉 Excited to see your review! Yes, we will be adding more features and widgets. Thanks for your review.

Feel free to reach to me via in-app chat or at roar@dinosell.com if you need help.

- Ann Benson, Dinosell Support 🦖

2022年2月11日

its looking very good. I am still working on it. for now its Awesome. Support is very good. They are replying me on Time.

kartcamel.com.au
澳洲
使用應用程式 1年多
Dinosell 已回覆 2022年6月30日

We are incredibly grateful that you took the time out to leave us a 5-Star review.

We will share this with our entire team to let them know to keep up the amazing work.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Ann, Customer Support Advocate.

2022年6月29日

Wonderful app! Ann has been really helpful. The customer support is great. I love the features. Will use this app in my other website too!

Aromadify
印尼
使用應用程式 12個月
Dinosell 已回覆 2022年6月30日

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to support our customers, and I’m ecstatic that we were able to make it happen for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Ann, Customer Support Advocate.

編輯時間:2023年3月18日

Recommended the app to a couple of ecommerce stores - thats how much I like it! Love the widgets to collect birthday which integrates with Klaviyo, and how easy it is to customise the Thank you page.
Just set up UPSELLwidget - hope it generates sales!
Great support too!

Coconut Matter
香港特別行政區
使用應用程式 10個月
Dinosell 已回覆 2023年3月21日

Thank you for taking the time to recommend our app to e-commerce stores. We are thrilled to hear that you are enjoying our widgets and find them easy to customize.

We pride ourselves on providing great support, so we're delighted to hear that you've had a positive experience with our team.

If there's anything else we can assist you with, please don't hesitate to reach out to us.

Ann, Dinosell Support

2021年8月27日

It's a great app. Going well so far. Support is very helpful. The best part for me is that it is free.

Gioxay
英國
使用應用程式 9個月
Dinosell 已回覆 2021年8月28日

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

- Ann Benson, Dinosell Support

2021年9月12日

Customer service very helpful! They help me to remove the dinosell branding and upgrade to a limited time premium plan.

EasyFit watch
馬來西亞
使用應用程式 6個月
Dinosell 已回覆 2021年9月16日

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

- Anand, Dinosell Support

編輯時間:2023年2月8日

Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!

Issa Miracle
加拿大
使用應用程式 5個月
Dinosell 已回覆 2023年2月8日

Thank you for your support and kind words, it truly means a lot. If you have any further needs or requests, please do not hesitate to reach out. We are always here to help. Thank you again for your support and I look forward to assisting you in the future.
- Saanvi, Customer Support Advocate.

2023年1月23日

Great support, great app. You can edit the thank-you page to fit your needs. You can also add upsells, cross-sells and give a discount for next orders. Had some issues but them team solved it quickly.

Kolua
荷蘭
使用應用程式 4個月
Dinosell 已回覆 2023年1月23日

Thank you so much for the wonderful review. We truly appreciate your feedback, and we are glad that our team was able to resolve the issues you had in a timely manner. If there's anything else we can assist you with, please do not hesitate to reach out to us, We are grateful for your continued support 😃.