QD (Quantity Breaks/Discounts)

The app doesn't work for all carts, it maybe works for about 1/3 of all orders. Contacted support no reply still

so far so good,havent explore it yet.been loiking for this kind of app like forever,ive dowloaded a lot

The app has been working pretty well but there are orders that slip through and the discount doesn't kick in. Which results in the customer having to email me and complain about being overcharged (sometimes $30 which is a lot) and then I have to go refund that amount. Support has given me no reason as to why that happens, just claim its because of ShopPay or PayPal. All orders are paid via ShopPay or PayPal so that doesn't make any sense. I'd love to figure out the issue and then this app would receive 5 stars.

Sometimes its not working. And that means i lose a client if it isn't working, because im promising discounts if people buy more and when they don't see discounts they think im lying to them. Why is it so hard for shopify to just make multiple automated discounts possible?

Update: I tried to contact support, but all 3 button/links on the app are not working.

I have used this app for a while now and it seems like the discount isn't applied more often than it is applied leading to frustrated customers. Sorry that I cannot recommend.

When the app works, it's great. When it doesn't it creates a lot of headaches for me and my staff. The BOGO functionality was particularly problematic, with about 1/3 of customers not getting the free product they expected, requiring refunds or extra communications explaining the issue and manually adding free items to orders. Support was good at first, but the last two or three messages I sent got no response.