The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Lush by Me
I used this app to help with the discount volume of my products. After switching from temporary to primary theme of shopify the app did not apply any of my discounts. I waited about 2 days before someone contacted me. Once contact was made I had to wait another 1-2 days before app was working. Now, I am having the same problem again. This time I did not switch my themes at all. I have discounts on my site for my customers and of course I know that they tried it out and it did not work. I have a big sale this weekend and I am just so disappointed right now. I have tried contacting, however their time frame is 48 hours. Eugene Oleshkevich from QD reached out to me and apologize about any inconvenience. I wasn't thinking about the different time zone at the time, which played a big factor of having someone reach out to fix the problem. He also explained that a specialist was ready to help me the next morning. Great communication was done upon the situation. Hopefully in the near future we might have 24/7 support.
Thank you for your honest review! We do our best to simplify the app and provide you high-quality support you deserve :)
good app & great customer service! sadly we had to move on due to a specific must-have feature this app couldn't provide. totally recommend this app to anyone!! thanks jessica & team
This app works well and had what we needed. I was most impressed with the fast and helpful service.
I am not IT person, so don't really know which one caused the issue. Basically, QD displays a bit slow. Not sure it is the online store, or from QD.
But we enjoy it overall.
So far so good, but it seems that it doesn't take effect unless I rate it. Please correct/assist me if I'm wrong. Thx.
Hello! Thank you for your feedback! I should note that all the features of our app are available regardless of whether you left a review or not. If something doesn't work, please use our technical support. We will set up everything especially for you quickly and absolutely free!
Smart Outdoor Store
I used this app to increase order value in my store. it's very easy and usefull. the customer care is great
I recommend it to everyone as many free pop up apps are not so user friendly and are quite complicated
I used this app to help me give discounts when customers buy more than one of a product. I ran into a problem and they had it fixed the next day! Pretty great for a free app.