Disco: Black Friday Sales App

Disco: Black Friday Sales App

Omtaler (110)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 61 % av vurderingene er 5 stjerner
  • 15 % av vurderingene er 4 stjerner
  • 8 % av vurderingene er 3 stjerner
  • 4 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
18. oktober 2024

only thing is if items go out of stock before sale ends it wont remove the discount automatically.

Aquamarine Aquaristic
Australia
11 måneder bruker appen
ProductEssentials svarte 27. oktober 2024

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience.

Just to clarify, discounts are automatically removed if an item goes out of stock, but if you ever notice otherwise, please don’t hesitate to reach out to our support team. Thanks again for your feedback and support!

12. november 2024

The Disco app allows you to set up current or planned promotions in a very short time. The app automatically sets promotional pricing and tags per product. Once setup the product will have a tag for the promotion as well as a great landing page which can be modified as per once desire.

The service provide by Disco is fast and efficient! A great app which is worth a try and after trial you will likely be very satisfied.

P.s. sofar the best promotion app for timed promotions!

Thanks Disco Team!

Tobacco Lifestyle, Lucky Time Enterprises Limited
Hongkong SAR Kina
4 måneder bruker appen
4. september 2024

Great application that is easy to use and works well.
Support is fantastic, helpful and fast responding to user's questions.

Very highly recommendable!

Thanks,

BAZZ Smart Home.ca
Canada
Nesten 3 år bruker appen
18. november 2024

Great app, easy to use, and if you ever have any issues the service response is fast. Highly recommend.

Savvy Industry Clothing
Australia
Rundt 1 år bruker appen
17. juli 2024

The first time I made a campaign, it said I went over the limit for the free plan and I had to upgrade it to a paid one. I did the upgrade expecting the selected products will be saved as draft as promised. When I went back to start the campaign the draft was nowhere to be found. More than 60 individual items manually selected and I had to start over. I almost lost the desire to even push through with the promo but decided to give it another try. After going through the painstakingly long, manual adding of items I finally started the campaign. Only to find that it did not do what we wanted it to. The fixed price discount was to be "subtracted" from the cost. Our promo was everything would be the same price at 500php. Some items became Php40 only because the cost was originally 540. Support is also not live...you need to wait hours for one reply. So after the very tedious process we are finally unsubscribing and deleting the app from our store.

Jacatel
Filippinene
9 måneder bruker appen
ProductEssentials svarte 23. juli 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your campaign setup. We aim to continuously improve our services and your input is invaluable to us.

Regarding your concern about support, we understand that timely assistance is crucial and we strive to respond to all queries within 24 hours. While we do not always offer live support, our team is committed to providing comprehensive help through our current channels.

About the draft feature, it operates based on your browser’s local storage. It seems there might have been an issue with your browser settings or a possibility that the “discard draft” button was inadvertently clicked. We ensure that this feature has been rigorously tested across all popular browsers to avoid such issues. We recommend checking your browser settings to confirm that cookies are enabled, which helps in saving and retrieving drafts effectively.

Concerning the pricing issue, we realize there was a misunderstanding regarding the discount type used. The "fixed discount" subtracts a set amount from the original price, which in your case, led to the unintended low pricing of some items. For future campaigns where you wish to price all items at PHP 500, using the “set price” feature will achieve this uniformly. We believe we addressed this in our last email and are happy to clarify further or assist in setting this up correctly.

We truly regret that your experience did not meet expectations and understand your decision. Thank you for trying our service, and we hope to have the opportunity to serve you better in the future.

Warm regards

28. november 2023

Downloaded the Disco app to run a Black Friday sale. Blown away by the easy of setup, functionality, and customization options. Exactly what I was looking for. Highly recommend!

BlueRidge Co.
USA
3 måneder bruker appen
8. desember 2023

Everything went wel a great eye opener for future promo.

GRITS Official
USA
Rundt 2 måneder bruker appen
25. november 2023

The best sales app we have used. Easy to understand and use. Very useful for our store. Comes with friendly and quick help from the support team.

Tech Direct NG
Nigeria
13 dager bruker appen
28. november 2023

really smooth and easy to run, one suggestion is that the app could not allow other discounts to be used whilst its running, but other than that great!

the Housite UK
Storbritannia
6 dager bruker appen
23. november 2023

It looks good, but it is not compatible with Shopify Emails. Unfortunately because of this app in my mails is showed the original price of the products instead my discounted price. How should I pay for such a mess? On Black Friday? Wow. Thank you!

TheNorseWind
Bulgaria
14 dager bruker appen
ProductEssentials svarte 25. november 2023

Hello,

I'm truly sorry to hear about the difficulties you've encountered while using our app in conjunction with Shopify Emails. I understand how frustrating these technical issues can be.

I'd like to clarify that our app is designed specifically to adjust prices at predetermined times and does not directly integrate with Shopify Emails. This means that any discrepancies you're seeing in the email prices are related to the way Shopify Emails interacts with product pricing data.

That being said, I'm here to help as much as I can. As this seems to be an issue on Shopify's end, I encourage you to reach out to Shopify's support team for more specific assistance regarding their email service. They are best equipped to address concerns related to Shopify Emails.

Additionally, considering your experience, it might be beneficial to explore alternative email marketing tools that align more closely with your needs. There are several robust and user-friendly options available that offer a better solution.

Please let me know if there's anything else I can do to assist you. Your satisfaction with our app is our top priority, and we're committed to making your experience as positive as possible.