Disco: Black Friday Sales App
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Vi havde et udsalg der skulle køre fra kl. 20.00 - kl. 20.30 var alle vores produkter først nedsat korrekt. Vi brugte 10.000 kr. i SMS udsendelser til vores kunder, de fik en flad fornemmelse da de kom ind kl. 20.00 og tingene ikke var sat ned. Super skuffende og dyr oplevelse med Disco.....
Hi there
We just checked your sale collection here: https://pitaya.dk/collections/udsalg?page=1
All prices seem to be marked down correctly now. I have also reached out on e-mail.
Unfortunately, we can only activate one sale at a time per store to avoid conflicts and discount stacking. Since you had created 32 individual sales starting simultaneously, they activated one-by-one with a bit of delay between each sale starting. This constraint is stated in the FAQ, however I can see it was definitely not communicated well enough from our side.
To avoid this issue, ensure that you do not unnecessarily create multiple sales with same start and end time. For instance, instead of creating two individual 10% off sales for two different products, we advise you to create one 10% off sale including both the products.
I sincerely apologize for the bad experience and will gladly refund you the subscription fee.
Best regards
John
Worked fantastic for Black Friday! Easy to use and install. it made is so much easier to set a time and be able to not worry about doing last minute discounts on my website. I will definitely use this app in the future!
Worked great and easily as a sale discount app. Easily create and share a discount to your customers!
The Best customer service!!
Cannot recommend this app enough! The support we received in the lead up to our sale has been above and beyond - John you are amazing, thank-you!
This app is incredibly effective, bringing exactly what I wanted. It show the discount badges at the products image and it's super easy to use. Congrats! Recommend.
I used this app to prepare me for Black Friday. The app really does great with organization & I like that you can customize everything.
me estan cobrando sobre la venta de productos aun no siendo utilizada la aplicación. la verdad no lo recomiendo. cobra por instalar la aplicación y tambíen por cada producto vendido en el descuento y tambíen si no tienes programada ninguna oferta.
Saludos,
Gracias por compartir sus comentarios. Entendemos sus preocupaciones y nos gustaría abordarlas.
En primer lugar, nos gustaría aclarar que su suscripción actual es parte de nuestro plan mensual recurrente. Este plan está diseñado para proporcionar acceso continuo a nuestros servicios y características. Sin embargo, también ofrecemos un plan 'Gratis Para Siempre', al que puede cambiarse en cualquier momento, si prefiere una opción más básica sin cargos recurrentes.
Apreciamos su negocio y estamos aquí para apoyarlo en todo lo que podamos. Por favor, póngase en contacto con support@productessentials.app para que podamos resolver este asunto para usted.
Atentamente,
John Skovsgaard
This App has helped me a lot acheive the sales and goals that i required to meet. Unfortunately it is not free forever which for some stores this does not work.
Me a gustado. problema es ,que con cuenta de pruba no se puede modificar ventanas de cuenta atras. seria genial si lo podia hacer.
Me me han resuelto mi problema rápido. Gracias. Espero que sigáis así.
Thank you for the feedback! I am glad that you like the app. Have put my effort into solving the layout problem you are facing and I hope it lives up to your needs.
Good luck with the Black Friday sale!
Very good app. Helped a lot for my black friday offers. I would choose the paid plan to get the countdown feature. Its very effective.
Thanks a lot!