Disco: Black Friday Sales App

Disco: Black Friday Sales App

Avaliações (110)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 61% das classificações são de 5 estrelas
    67
  • 15% das classificações são de 4 estrelas
    16
  • 8% das classificações são de 3 estrelas
    9
  • 4% das classificações são de 2 estrelas
    4
  • 13% das classificações são de 1 estrelas
    14
24 de março de 2022

It ruined all the prices in my store. Strongly not recommend this one. How is possible that an app can do that?

Birot
México
About 1 hour usando a aplicação
Questão respondida por ProductEssentials 24 de março de 2022

Hi there

I apologize for the issue you experienced. Please reach out to us at support@productessentials.app so we can help sort out the issue for you.

Thanks

24 de novembro de 2023

Don't use this app!!!!!!
Product prices are automatically changed all the time, and you can't stop it!

Pgmdress
Estados Unidos
27 minutes usando a aplicação
Questão respondida por ProductEssentials 25 de novembro de 2023

Dear customer,

Thank you for sharing your feedback. You uninstalled the app while it was still in the process of activating your sale. Please note that our app provides specific warnings against uninstalling the app while a sale is activating.

To assist you, we proactively reached out via email, informing you that discounts were still active and provided clear steps to manage these changes. These steps included reinstalling the app, deactivating the sale, and allowing sufficient time for the deactivation process to complete. These instructions were not followed.

It's important to note that we did not receive any direct communication from you regarding these issues. Had we been contacted, we would have done everything within our capacity to assist you promptly.

We regret any inconvenience caused and encourage you to follow the provided instructions for an optimal experience. Your satisfaction is important to us, and we are here to support you with any further assistance you may need.

Best regards,
John

Editado a 7 de fevereiro de 2023

Because within an hour I have tried selecting products and discounts
And when I wanted to edit, this told me that you have to subscribe to edit

kleopatramarkt
Alemanha
22 minutes usando a aplicação
Questão respondida por ProductEssentials 24 de fevereiro de 2023

Hi there

Thanks for letting us know why you uninstalled. As shown in the app listing, the free plan includes 40 product discounts per month. So when your product selection exceeds that, we kindly ask you to subscribe to a paid plan. We even provide you a 14-day free trial.

I really wish you had reached out to us instead so we could have found a solution together.

Best regards
John

18 de março de 2020

PEOPLE STAY AWAY!!!!! This app is awful, it discounted a bunch of items on my site automatically and THEN allowed a code to be used on top of that! Stay AWAY!!!!!

Blondie Boutique
Canadá
15 minutes usando a aplicação
Questão respondida por ProductEssentials 19 de março de 2020

Dear Megan

I am sincerely sorry you had a bad experience using our app.

We only discount items on your request. You created a 25% storewide price reduction. Active discount codes can then be used on top of that. After you realized that, you used our app to undo the price reductions again.

I apologize deeply that we have not communicated clearly enough, that discount codes can be applied on top of the price reductions made through our app.

Best regards
John

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