Disco: Black Friday Sales App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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per il flash sale va bene, semplice veloce e di facile utilizzo. come piano gratuito potrebbe essere un pò più ricco.
Love the app. Should be free because its only a count down. Free for count down, charge for other features like text marketing.
Hi there
I am so glad to hear you like the app!
The countdown timer is actually already part of the free plan together with 40 products discounts.
Additionally, the paid plans provide:
- Unlimited discounts
- All announcement features
If you need further assistance, please reach out to support@productessentials.app.
Also, check out our how-to guides at https://productessentials.helpscoutdocs.com/
Hope you have a great sale!
John @ ProductEssentials.app
it is a nice app, but there is a major issue. It was set up with a discount, the discount did not apply on the product pages. I tried a few times. If you can solve this issue :) also a question, it says there is a free 40 product part. It doesn't say whether that's the 10 day free trial or can be kept free. I am uninstalling for now until i know. then perhaps we can resolve both questions. :)
Hi Michael
From our end everything looks OK. But I see you deactivated the discount. Did you do this after trying out the app? In any case, please shoot us a mail (at support@productessentials.app) next time you run a discount, then I will take a look.
Regarding your question to the free trial and free plan:
1) the 10 day trial includes unlimited usage free of charge (if you unsubscribe within 10 days),
2) the free plan includes 40 product discounts.
Have a great day!
John
I deleted this app and it is still on my website and it will not come off. It also has the wrong timing on the countdown which changed after I deleted the app.
Update:
We have made a workaround that automatically removes any widgets when you uninstall the app. Discounts should still be deactivated before uninstallation, though.
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Hi there
If you had written to our support mail, we could easily have fixed this for you.
The app is not allowed to make changes to your store after you delete it. It seems you deleted it while a sale was still active.
To remove it properly, please reinstall the app, go to Settings and press "Uninstall snippets". This will remove any additions the app has made to your store.
Best regards
John
I want to deactivate the discount, can't find a way. Going to uninstall. Not sure what else to do. Liked it otherwise.
Hi there
You deactivate the discount from the Discount overview by pressing the "Stop"-icon on the discount campaign.
Update: I see you have deactivated the discount now - please contact us at support@productessentials.app if you are still having issues, and we will help sort them out.
Thanks!
sales ended (automatically,) app still installed, because I see it says do not delete until all sales are deactivated.. pricing remained at the sale that ended, not the current sale, for all of my products..we are talking over 500 items marked at the incorrect ENDED sale price. download if you love wasting time fixing prices!
Hi
I am truly sorry for the experience you had using our app. This was an error on our side which happened in a specific edge case, that you were unfortunately affected by. We have fixed this now so it will not occur again in the future.
You should definitely not have to fix prices yourself. Please let us reset your prices by contacting us at support@productessentials.app
Apologies,
John
So this is a great app so far. However, I don't like how the discounts are used up so quickly. It really changes how you list things on your store. I ran my first 40 products through this trial on the FIRST item. There aren't 40 items even in stock. ARGH. So, unfortunately I am not going through with the trial. Not sure it's worth the cost.
I want to say that I like this application and very satisfied. And will definitely recommend your friends to continue using. Thank you very much.
It looks good, but it is not compatible with Shopify Emails. Unfortunately because of this app in my mails is showed the original price of the products instead my discounted price. How should I pay for such a mess? On Black Friday? Wow. Thank you!
Hello,
I'm truly sorry to hear about the difficulties you've encountered while using our app in conjunction with Shopify Emails. I understand how frustrating these technical issues can be.
I'd like to clarify that our app is designed specifically to adjust prices at predetermined times and does not directly integrate with Shopify Emails. This means that any discrepancies you're seeing in the email prices are related to the way Shopify Emails interacts with product pricing data.
That being said, I'm here to help as much as I can. As this seems to be an issue on Shopify's end, I encourage you to reach out to Shopify's support team for more specific assistance regarding their email service. They are best equipped to address concerns related to Shopify Emails.
Additionally, considering your experience, it might be beneficial to explore alternative email marketing tools that align more closely with your needs. There are several robust and user-friendly options available that offer a better solution.
Please let me know if there's anything else I can do to assist you. Your satisfaction with our app is our top priority, and we're committed to making your experience as positive as possible.
I installed this 30mins before Black Friday. So quick and easy to use. I’ll have to see how well it works!