Discount Direct , 12 reviews

Overall rating
4.2
Counts per rating level
  • 50% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited October 26, 2017

The Good:
It installed very easily. I was pleased with the overall concept of the app for use in my email marketing campaigns. Creating the codes was simple. Just use Shopify's discount codes and enter them into the app's field. Most of the work is done for you. There's no liquid coding or heavy installation requirement here. There's a link to test out the page, and the timer informs the customer that the countdown has begun.

The Bad:
After using 5 coupon codes, the app stopped creating any more codes. I thought it was because it was the trial version; however, the app stated clearly that there were no limitations with the trial.

THE BETTER: After reaching out to the team a few times, I became concerned because the response time was a bit lagged. The team responded and was very apologetic and helpful as it appeared that my experience was do to a server change. They were very willing to make up for my experience.

Things happen, but there's nothing like great customer service! Thanks guys!!

Everything Dawn Bakery Candle Treats
United States
Over 4 years using the app
Edited March 16, 2017

I looked for DAYS for this app! It's PERFECT! I wanted to give a huge discount ONLY to the people who signed up for my newsletter, not the whole world. This app is super EASY to use. You need Shopify's Discount app which is free, make your discount coupon, pop the discount code into Discount Direct and it pops out an URL that you can put ANYWHERE! In this case I pasted the URL into my Mailchimp welcome email. When my new subscriber clicks the Url it takes them to my Shopify store and the discount is automatically applied to their cart. No cut & paste! 14 days free trial, $4.95 a month for UNLIMITED discounts, that you can put ANYWHERE for an UNLIMITED amount of clicks. This is definitely a KEEPER. Thank you for making this simple app...it's BEAUTIFUL! Forever customer. >>>>UPDATE: I had a problem that the URL generator wasn't showing up in my Shopify store so I contacted Hektor and he was ON IT! Helped me figure out that it was my browser (Firefox) and had me update my browser, which I should do more often, and it fixed the problem immediately. Fast support service and extreme knowledge of computer stuff. Still a forever customer.This APP should be on top of the page cause I can send my discounts anywhere!

Heirloom Seed Supply
United States
9 months using the app
June 27, 2017

handy and works

better graphical animation would be great though.
Like a colourful top bar that shows the discount timer running down
or at least a more colorful or customisable discount popup window.

Works fine but just simply more features and customisation and focus on design would be awesome.

Keep up the good work

Himherpets Com
Australia
Over 1 year using the app
June 28, 2017

Nice and handy little app. Very simple to use and it does the job.

Nutri Bay Com
Luxembourg
Over 1 year using the app
April 6, 2018

This is perfect to avoid having your customers enter discount codes.
Very easy to use!

Blue Planet Outlet
United States
4 months using the app
Edited July 9, 2019

This app is only halfway functional and should be free until they fix the problems. If you use the "buy now" button on your store, the discount will not apply. It only works when the customer uses the "add to cart" button on the product page. It causes me to issue several refunds to customers who expected the discount to apply automatically.

I emailed their support twice but continue to receive nearly the exact same reply: "We recently acquired this app and have much to fix. Unfortunately that does not work at this time."

AFAIK they acquired the app in September 2018. That's almost one year ago. For a premium app ($4.95/month) this should be updated regularly.

Nicolesy
United States
About 2 years using the app
ShopClimb replied November 2, 2023

Hello Nicolesy,

We deeply regret the inconvenience you've experienced with our app, and we sincerely appreciate your feedback. Your insights are invaluable, and we're committed to addressing the issues you've encountered to ensure a seamless experience.

We understand how essential it is for the "buy now" button to function correctly. We acknowledge that there have been issues in this regard, and your feedback highlights an area we're actively working to improve.

We appreciate your patience and your willingness to communicate your concerns. We genuinely value your business and are eager to assist you in addressing the issues you've faced. If you're open to it, we'd like to engage with you through our email to explore your specific situation and requirements.

Thank you for bringing these matters to our attention. We look forward to the opportunity to make things right and restore your confidence in our app.

Best regards,
Customer Support Team.

February 12, 2019

love it!! Perfect for what I need. I get more people from Facebook on my website using the "click the link" method.

Ashley's Wild Rags
United States
About 2 months using the app
July 3, 2017

We have been looking for an app like this and just started using it. Already implemented in two of our campaigns.
A simple to use & very effective app!
We had a question and contacted the developer got reply in an hour (on a Sunday!).

Www Pinkhippostore Com
India
About 1 month using the app
July 10, 2017

Excellent app to promote discounts and simplify the process for customers. A must have for any shopify site owner.

Loveyourpoodletoday
Canada
22 days using the app
July 11, 2017

A MUST NEED FOR EMAIL MARKETING!

It's really easy to setup a coupon link within the app. All you got to do is input the discount code and amount, a landing page, and set the countdown timer in order to increase sales urgency when a customer clicks on the link. This is particularly useful for email marketing where potential customers can click on the links in emails to get onto your shopify store.

Planned Obsession
United States
15 days using the app