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Hi, the problem was solved within 30 minutes the same day. Very easy communication. Thank you so much!
Update (March 20, 2026)
I used Dcart in the past on my old theme, and when I needed a discount field in my cart again, I didn’t think twice! It’s a great app with an amazing team. Arthur was there to help me once again, and now my discount code field is perfectly integrated into my store. I couldn’t recommend Dcart more! :)
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Original review (March 20, 2022)
The app is easy to use and install, I just needed some help with appearance and Arthur was there to help me in no time. Thank you again! :)
Great app! Their support listen to their customer needs. I'll recommend 10/10.
Thank you very much..
Great Support!
I've been using this app for a while now, and I must say it has significantly enhanced the shopping experience for my customers. One of the biggest pain points in online shopping is the frustration customers face when they can't find where to apply a coupon code. This app solves that problem effortlessly by integrating a discount box directly into the cart.
Once I had one little problem on cart page and it was solved very quickly (thanks Arthur T.)!
Thanks!
Arthur helped a lot to customise the checkout with our brand guideline.
Wir haben heute hunderte Emails aufgrund eines Newsletters erhalten, dass unsere Rabattcodes nicht funktionieren und nicht in den Checkout übertragen werden. Die App funktioniert anscheinen nicht für alle Geräte gleichermaßen und schafft es nicht für alle den Rabattcode in den Checkout zu transportieren.
Thank you for your feedback. We have reviewed our storefront code, and everything works as expected. Since you are using a shipping discount, which applies only to certain countries, Shopify automatically removes the code during checkout if the user is from an unsupported country.
Over the 11 months that you've used our app, no other users have reported similar issues with discounts. This appears to be an isolated case related to your specific discount setup.
We apologize if this caused any confusion, and we're here to assist you further if needed.
worked at the beginning but for some reason, this app stopped working. I lost about 150 orders... would not recommend
I apologize for the frustration you've encountered with our app. We understand the importance of smooth operations for your business. The issue you faced was actually due to a fault in the Shopify checkout system, which unfortunately impacted the functionality of our app and resulted in the loss of around 150 orders.
We completely understand your disappointment and regret any inconvenience caused. Although this was beyond our control, we're committed to assisting our users through challenges like these. If you have any further concerns or questions, please feel free to reach out to our support team. Thank you for your understanding.
To start using the app you will follow a pretty useful 'setup tutorial' where you select the right spaces of your website. Then it integrates perfectly with your website right after. However, I experiences an issue where the app wouldn't update my cart drawer and cart page, likely due to my theme. Arthur has helped me sort this out easily and perfectly by making the necessary adjustments to the app, quick and proffesionally. Truly a blast of an experience. The app has some pretty and high quality animations also. I definetely recommend!
Excellent app! Super easy to set up! Before I installed this, I would often have customers ask me where to enter their discount code. This definitely helps with conversions. Great customer service if you have questions too. I couldn't figure out why my mobile zoom quit working after installing it. There's a setting in the app to allow zoom on mobile because it disables it by default. Just toggle that, and it restores it. I reached out to customer service to ask about pinch-zoom before I found that setting. But they got back to me right away, so if you need help, it's there.
Arthur and the team are fantastic. They seamlessly integrated their Dcart app into our website after a theme update, all in a timely manner. Excellent app and service!