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BE VERY CAREFUL WITH THE FREE VERSION:
If you read the conditions of it, it says: `Post-Purchase Ad: Ad will be shown at the “Thank You” page`
The ad in question is a scammy looking clickbate banner that offers cash back for installing some other app. It has screaming pink color with no respect for the design of your store and the way it is worded seems to imply that this ad is coming from your store: "Your order is confirmed. You've qualified for a cash back on this €38.40 purchase!"
I used the app only a handful of times only to create bulk discount codes. I had no clue this was going on until one of my customers sent it to me complaining about it. Honestly, I was appalled to see it.
I think this is a highly dishonest way to advertise that is also damaging the store brand. Would have never installed the app, had I known this before.
A side note:
I've had some issues in the past while generating bulk discount codes that were supposed to have one use in total, but instead erroneously became one use per customer when a certain configuration was present leading to multiple cases of abuse.
I never addressed it, just learnt to avoid the specific combination of parameters that lead to this behavior. I hope they have fixed it by now.
On the good note, the support (Jasper) was helpful, quick and understanding.
Still one star for the unexpectedly horrendous ads.
Hi, glad to hear you had a good experience with customer support. Please note you were emailed twice about the single ad launched for free plans, this was to support the running costs of your free plan. If you wish to remove the ad you can upgrade at anytime. After 3 years of using the app for free we'd of hoped for a better review that reflects the value you've got from the app. Thank you
Esta aplicacion no realiza los incrementos de Precios, aunque especifica que es posible.
No sirve y me genero perdidas en mis ventas al no subir los precios.
Hi, if you are having difficulties with the app please contact customer support. You've been using the app for over 5 years so saying it's useless and doesn't work isn't quite true or fair. Thank you
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
DO NOT USE!!!!!!
WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft
i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE
Crashed and remained unresponsive, leaving my site dangling without the Black Friday sale that was scheduled. My site was left with a ton of shoppers not finding anything on sale, and leaving. What a disappointment.
Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(
Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails.
Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters.
We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
This app is worthless, I tried the free 100 products which is misleading as if you are setting an active discount and then you changed the products your quota is gone! Also the app asked for an access to orders and customers information which is a big question mark?? Not only this, when you delete the app you will need to delete all codes that the app installed in your theme as it will mess with the collection page. Time wasting!
Thank you for your review. We tried to call you to explain in detail however we were not able to get hold of you. As mentioned in our pricing plans, the app page as well as the installation page, the free plan is for "FIRST 100 variants" and not 100 products as mentioned. There is also an in-app counter that mentions this as well. Do contact our support if you need more clarifications in regards to the billing or if you need a refund.
The reason why we request to access to orders which requires all the access you had mentioned is because we need it for our Analytics Report feature. Without the access, our app could not fetch any revenue related data for it. If you look at some other discount apps that does not has this features, they will not ask for this data. You can refer to Shopify's documentations here:
https://shopify.dev/api/admin-rest/2021-10/resources/order#resource_object
This is also stated in our privacy policy which is a requirement to agree on before installing the app. Also please note that our data protection is GDPR compliant and the access is in compliant to Shopify's procedures.
Please note that as mentioned in our FAQ you are required to click on the UNINSTALL button in-app before proceeding with uninstalling in at the Shopify Admin Panel. This is a well known Shopify behaviour that affect other apps as well. You can refer to the following for more information:
https://community.shopify.com/c/shopify-discussions/how-to-remove-the-code-of-app-from-shopify-theme-before/m-p/745680
Should you have any further inquiries, do drop us an email at support@amai.com. Thank you
DO NOT DOWNLOAD WILL SCREW YOUR CART ! CART PAGE LOOPING ENDLESSLY! First, the app rules were not working, support took 2 weeks to fix the issue ! by fixing the issue they created another one : our cart page was looping endlessly. They say they fixed the issue but the issue is still there ! This caused us a huge loss in terms of sales ! If you are on Prestige Theme by Maestroo "stay away from this app and all apps from SpurIT" this is the advice of Maestroo Prestige Theme developper !
this app is f.king fraud ! when you pass the 100 variants it automatically charges you with 21 dollars !! wtff
Hi, as clearly mentioned in our app page that the Free Tier is available for first 100 variants only. There is also a an in-app counter to show how many variants was used before the app started charging. Should you have any further disputes on the billing, please contact us via support@amai.com and we can further explain to you in details.
