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I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.
DO NOT USE!!!!!!
WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft
i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE
Una aplicacion con demasiados problemas...
lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.
Thank you for your feedback. We had checked our ticketing system and there was no support ticket raised, we had tried contacting you via email and phone for the past 2 days but we did not get a reply.
Kindly contact us so we can assist with your issue.
The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....
Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.
Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(
Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails.
Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.
This is the biggest season of the year for sales and they messed up all my prices. I contact the support and told me that takes 24 hours to fix the issue because the developers are in Eastern Europe.. In the meantime I need to sell for a lost of $100 per product, All my marketing strategy is lost and cost of advertisement also. However, its day time in Europe right now.
I do not recomand this application if they don't have a way to fix severe issues.
Don't install it if you have more than 20 iterations.
Hello my app is installed but not working it keep saying "oops something went wrong" and will not connect.
Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the sutiation (since as we see, the app works fine now) but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance!
DO NOT DOWNLOAD WILL SCREW YOUR CART ! CART PAGE LOOPING ENDLESSLY! First, the app rules were not working, support took 2 weeks to fix the issue ! by fixing the issue they created another one : our cart page was looping endlessly. They say they fixed the issue but the issue is still there ! This caused us a huge loss in terms of sales ! If you are on Prestige Theme by Maestroo "stay away from this app and all apps from SpurIT" this is the advice of Maestroo Prestige Theme developper !
Not cheap, and stopped working just before BFCM. I'm now left frantically trying to find an alternative, and out of pocket for money spent on this app.
Crashed and remained unresponsive, leaving my site dangling without the Black Friday sale that was scheduled. My site was left with a ton of shoppers not finding anything on sale, and leaving. What a disappointment.