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This ap is much harder to use and navigate. Especially when searching for products to add to your discount. Very unhappy with the new ap. I find it difficult to add products and filter brands. It always leaves products from the page. I really have not been using it much in recent much since the changes because I hate trying to navigate it. I am seriously going to be looking for another way to process my discounts. It is just too difficult. It seems to be flakey. Just like now it will not even allow me to submit this review.
Hi, thank you for your feedback. We're very sorry to hear that you've faced difficulties using our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience
Useful for basic discounts. However when you begin to change things (further reductions) it is very confusing what has been discounted, what has been given a compare at price, if it has activated the new discount and waiting 12 hours for changes to show. Bit stressful.
Thanks for your feedback, it's highly appreciated. We tried to contact you via email and over the phone but unsuccessfully. Please drop us a line at contact@spur-i-t.com at your convenience. Thanks in advance.
app is easy to use, but have limited function that you can use. try to use the badge, but it did not function at all.
use the free plan, but it did not ask second time when you actually bulk discount the same item, it just count as double the number.
so i was promoting a collection that have 60 products, and stop awhile, back to enable to bulk discount again, they count it as 120 products, and charge me the paid plan, which i think it is abit ridiculous, i was promoting the same item, just different timing, plan said use up to 100 products, but it did not state that if promote different time count as double the number.
sounds abit false advertise! and it did not have warning to tell you that you are going to exceed the number of free plan and ask to double confirm. It's more like cheated feeling to be honest!
abit disappointed with that
Thank you for your feedback. We will change the wordings of our notifications. We had since assisted with the refunds. Do contact us should you require any clarifications.
Pricey and glitchy. Created a 'whole store' rule by mistake. Disabled it but when I created the correct new rule the system was hanging. Told by support that it would take up to 24 hours to clear the wrong rule and create the correct rule.
There are a lot of quirks with this app. You would expect to enter 40% in the discount field and it would calculate 40% off. Instead, it MULTIPLIES by .4, which is 60% off. I could get used to that, but then it applies an ADDITIONAL discount to the sale price if something is already on sale, rather than replacing the sale price. It also takes a long time to run with a database of nearly 10,000 products. The app might be fine if you can get used to it's quirky rules, but it was not for us. We literally sold some products at a loss before we realized what it was doing. Documentation also weak.
The app created sales easily enough, but it is extremely glitchy. It would randomly turn on sale prices on certain items after a sale was ended, or it would fail to turn the sale prices off of select products within a sale group randomly.
Hopefully they can iron these kinks out, and then they may have a pretty functional app in future.
Also didn't like that I couldn't edit the products I wanted in a sale using a CSV. It made creating the sales much too slow.
We're very sorry to hear that you've faced difficulties using our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience
didn't give me warning before charging and now I have to delete the app. Looking for a bulk sales app
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Thanks in advance! Hope to hear from you soon!
Disappointed that this app does not work with collections or "shopify smart collections" as they are known. Also does not work with pre-existing tags. Ouch!
I have *a lot* of collections and they are all made using tags/conditions.
Why is this app is charging $20/month? Seems overpriced for less functionality than other sales apps.
Does not work with Smart Collections. Unfortunately that makes it useless for me. If you have a lot of products that you want to discount, this app is not for you.