Reviews (129)

Overall rating
3.4
Counts per rating level
  • 56% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 20% of ratings are 1 stars
July 1, 2025

BE VERY CAREFUL WITH THE FREE VERSION:

If you read the conditions of it, it says: `Post-Purchase Ad: Ad will be shown at the “Thank You” page`

The ad in question is a scammy looking clickbate banner that offers cash back for installing some other app. It has screaming pink color with no respect for the design of your store and the way it is worded seems to imply that this ad is coming from your store: "Your order is confirmed. You've qualified for a cash back on this €38.40 purchase!"

I used the app only a handful of times only to create bulk discount codes. I had no clue this was going on until one of my customers sent it to me complaining about it. Honestly, I was appalled to see it.

I think this is a highly dishonest way to advertise that is also damaging the store brand. Would have never installed the app, had I known this before.

A side note:
I've had some issues in the past while generating bulk discount codes that were supposed to have one use in total, but instead erroneously became one use per customer when a certain configuration was present leading to multiple cases of abuse.
I never addressed it, just learnt to avoid the specific combination of parameters that lead to this behavior. I hope they have fixed it by now.

On the good note, the support (Jasper) was helpful, quick and understanding.

Still one star for the unexpectedly horrendous ads.

Regina Jewelry Shop
Netherlands
Almost 3 years using the app
May 21, 2025

Esta aplicacion no realiza los incrementos de Precios, aunque especifica que es posible.

No sirve y me genero perdidas en mis ventas al no subir los precios.

Perfumería First Bolivia
Panama
Over 5 years using the app
November 27, 2024

I use AMAI app on sale events in my store for a few years now and I am always happy with the customer support team. It's nice to see this app developing and getting better all the time.

Mille
Poland
Over 1 year using the app
January 23, 2025

I am not currently using this app. I found another discount app at an attractive price that is suiting my needs. However, the responsiveness from Amai's Support was great. May use them again in the future.

sellmystuffcanadamontreal
Canada
5 months using the app
November 11, 2024

The Amai staff are very friendly and solved our issues quite quickly!

8Appliances
Australia
Over 4 years using the app
September 6, 2024

WOW!! App performs great. And the support team is outstanding. They are so quick to respond, so helpful and supportive. Made the setup and installation so easy and comfortable. Thank you so much

Baraka Impact
Canada
Almost 2 years using the app
January 22, 2025

I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.

Mapo
Portugal
6 minutes using the app
Amai replied May 15, 2025

This had been resolved.

November 9, 2024

Una aplicacion con demasiados problemas...

lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.

Free Store Col
Colombia
Almost 2 years using the app
Amai replied November 13, 2024

Thank you for your feedback. We had checked our ticketing system and there was no support ticket raised, we had tried contacting you via email and phone for the past 2 days but we did not get a reply.

Kindly contact us so we can assist with your issue.

November 28, 2024

DO NOT USE!!!!!!
WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft

i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE

The Kawaii Nest
Australia
About 1 hour using the app
November 2, 2023

Really fast and professional. Thank you for your help!

Vuetify
United States
About 4 years using the app