The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Crashed and remained unresponsive, leaving my site dangling without the Black Friday sale that was scheduled. My site was left with a ton of shoppers not finding anything on sale, and leaving. What a disappointment.
Not cheap, and stopped working just before BFCM. I'm now left frantically trying to find an alternative, and out of pocket for money spent on this app.
Outback Western Wear
This is going to be a difficult review to write. The app is now nearly unusable. Cannot see all Shopify collections and also cannot select products that are not already on sale. Very disappointing. The previous version was better than this, but had its own set of warts. The Spur-IT CEO is very customer-friendly and user-oriented, but this experience makes me question whether the Spur-IT developers have ever actually operated an ecommerce store. It's like that don't clearly understand the needs of a seller.
Shop Sassy And Southern
Worked ok a couple of times, but more than once, completely screwed all of my pricing up! Took hours to fix!
Completely failed me on Black Friday. No scheduled discount activated, and while live chat support was responsive, had to refer the issue to dev support, from whom I didn't receive a response until late the next day.
Spent the next four hours manually activating each discount within Shopify as I had customers waiting online for the sale to begin. If I had not been up (midnight sale launch) and not seen the issue until morning, it would have resulted in at least $1500 of lost sales.
I appreciate there was congestion due to the major sale weekend, and I was activating a few hundred products, but if after 30 minutes of the sale beginning nothing is on sale... the app has failed.
Further, the interface for this app is clumsy. Should a product need to be moved from one discount level to another there is no display of which sale level it can be found in. A drag and drop across multiple sales, or at worst, allow a product to be de-activated from within any sale (not locked up as 'Used') would save a lot of time.
Waste of money, and nearly cost me a LOT!
Coloured Raine 2
This app worked well for a while, but failed to kick in for our last sale and we ended up having to make the changes manually while angry customers waited for the discounts to set in. We'll be cancelling our subscription and move to another app.
Terrible. Only after creating a sale did I see the warning that items with a "compare at" price will not be updated, and worse, after pausing / stopping the sale I setup, now all of my previous prices have been reset to the "compare at" price and all of the actual product prices have been removed / deleted with no indication of what the original prices were!
DO NOT INSTALL -----I am having the most horrendous issues with this app, it caused double discounts and i cant get the app to stop certain sales or to activate ones that i need to, i had to uninstall the app to get it to stop then i have a re install to see if i could get it working properly, only to have to pay again, then the sales ive set have now been activating for days, i finally got one to stop a few days ago and want to reactive now but cant as its still deactivating for days now
. Ive sent screen shots and so many emails asking for help and nothing except 1 email that said my case was closed, but i got no help and the issue is still going, i cant install another app to do the job as it double discounts with this app and i lost a heap of money last Friday by doing this, i asked for urgent help and go none. this app is not at all reliable and has cost me money and caused me stress. Be very very weary!