Functions poorly. I noticed our regular discount filed at check out stopped working and the apps widget only recognize discounts enabled or created within the app. This didn't work for us because we have some external codes that we don't want enabled and their widget won't recognize those. I removed the app and our normal discount field at checkout still does not work. When entering a code, it just spins and never applies. It will cost us to pay an expert to figure this out. This app has screwed up our sales and will cost us to fix.
Hey there, our app does not interact with the regular discount field at checkout as we do not have control over that.
Whether the app is installed or uninstalled, we have no way to modify the discount field at checkout.
We can only process discounts that our system recognizes.
We are confused by the line: "external codes that we don't want enabled and their widget won't recognize those". Could you help clarify what actually happened?
Please consider the possibility that these issues do not stem from our app.
We hope that the problems you are encountering are resolved.
Since you still have the app installed, can I assume the issue was resolved?