Anmeldelser (243)

Samlet bedømmelse
4,4
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 13 % af bedømmelserne er på 1 stjerner
3. februar 2021

I requested a refund as their app did not work once with my theme. I have paid them 3 times in a row and their app did not work. Their support was terrible and took to long to work on my store properly. I can't pay for a app if it does not work and can't just pay for support.

Imam Carpets - Online Shop
Pakistan
Cirka 2 måneder bruger appen
Discount Ninja svarede 8. februar 2021

Hi there! We have reviewed the charges for the app applied to your account by Shopify. You received one charge only. You installed on November 28, 2020 and uninstalled on ...

Redigeret 5. juli 2020

I installed the app and then tried to install companion app so that, along with the automatic discount, I could offer a discount at checkout. The app hides the discount field at checkout and a companion app needs to be installed in order to correct that. I attempted to download and install the companion app three or four times. Each time I was redirected to a url that didn't exist.

I emailed ...

American Classic Coffee
USA
Cirka en måned bruger appen
Discount Ninja svarede 24. november 2024

Thanks for your review. Since February of 2023 the app uses native Shopify functions to apply discounts for a smooth and seamless experience. You'll be pleased to know the ...

29. december 2019

This is my first ever review for an app for Shopify. First I want to say this app is totally a joke to use - it offers a function called 'tier-discount' that allows you to set different discounts at multiple tiers of a customer spent in one transaction. I have set two conditions of a fixed discount amount at two levels at first, but the system converted the discount into percentage discount by ...

WILLS JEWELLERY
SAR Hongkong
29 dage bruger appen
Discount Ninja svarede 29. december 2019

Thank you for your review. The tiered promotion are indeed a fantastic feature of the app allowing you to grow the amount your customers spend on your shop!
This technique ...

17. december 2020

Please don't use this app. I could go down a laundry list about why this is the world's worst app. Seriously stay away

AMMA Healing
USA
24 dage bruger appen
Discount Ninja svarede 18. december 2020

Hi there,

Sorry to hear you had a bad experience using the app.
I'd be very interested to hear more about your experience to understand what issues you may have encountered.

...
28. november 2018

We had an exceptionally frustrating experience with this app. We used it to launch a huge Black Friday sale with a threshold discount (buy $150 get X% OFF, buy $250 get Y% OFF). The discounts were supposed to automatically populate based on the cart totals for customers. We correlated our FB ads and all social media along with a huge email push to promote. The app CRASHED the night we launched ...

Holistic Habitat
USA
23 dage bruger appen
26. februar 2020

I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.

Vivid Root
USA
15 dage bruger appen
31. januar 2024

Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

LONDA
Japan
14 dage bruger appen
Discount Ninja svarede 31. marts 2024

We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.

Your feedback is ...

Redigeret 27. maj 2020

Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.

Danger Close Apparel
USA
12 dage bruger appen
Discount Ninja svarede 24. juni 2020

Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our ...

6. april 2020

I would love to be able to use this app seeing as Shopify somehow still doesn't allow stacked discounts, but in the few days I was running it on my site, there were multiple issues and no response from Support. Products that weren't included in my offers were getting discounted and customers were able to use discounts more than once, even though this is not what the settings on my offer specified ...

Munk Pack
USA
11 dage bruger appen
Discount Ninja svarede 7. april 2020

Hi there team Munk Pack,

Very sorry to hear that your experience has not been good. We are indeed supporting many, many new customers due to COVID-19. We're doing our best to ...

11. marts 2021

After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. ...

Amino Co. Supplements
Australien
11 dage bruger appen
Discount Ninja svarede 17. marts 2021

Hi there Michael,

Thank you very much for your detailed feedback. Very sorry to hear you had a poor experience setting the app up.

The setup on themes, including Turbo, with ...